Qatar Airways switches to contactless entertainment

Qatar Airways' A350s will be equipped with a "Zero Touch" in-flight entertainment system to prevent business travellers from exposing themselves to health risks, thanks to a new touch-free ergonomic design.
Qatar Airways
Business travellers will now be able to control the Oryx One in-flight entertainment system in "Zero-Touch" mode on Qatar Airways A350s

The touch screens are they endangered ? The fact remains that the health crisis has highlighted the limits of this technology, which is practical but potentially guilty of spreading the virus... Qatar Airways has just announced the 22 February the use of contactless in-flight entertainment technology to Oryx One.

Oryx One
"The introduction of state-of-the-art Zero-Touch technology (...) is an important step in reinforcing our precautions against COVID-19, which are already rigorous and strict, limiting the points of contact between passengers and preventing any possible spread of the virus on board," said Akbar Al Baker, CEO of Qatar Airways Group.

This system "Zero-Touchintegrated in partnership with Thales AVANT IFE, will be rolled out across the entire fleet. A350 of the airline. Business travellers will be able to control the IFE (In-flight entertainment) via their smartphone, after connecting to Oryxcomms Wi-Fi and scanning the QR code displayed on the screen.

According to the survey recently conducted by Qatar Airways via Twitter, travellers are likely to use this new system mainly to watch films during the flight, but also to consult the maps offered by Oryx One. In fact, of the 4,000 entertainment options integrated into the IFE platform, the Flight Map section is preferred by a quarter of passengers (25.1%), far ahead of TV (7.9%) and audio (4.4%).

Oryx One
Survey conducted via the Qatar Airways Twitter account at the beginning of February, based on 835 votes.

In addition, Qatar Airways will also be concentrating on its Boeing 787-9all of whose cabins passengers will now be able to pair their personal Bluetooth headset with the IFE system This is a first for Europe and the Middle East-North Africa region, according to airline officials.

limit the points of contact between passengers, thus preventing any possible spread of the virus on board

The introduction of state-of-the-art Zero-Touch technology and the possibility for passengers to use their personal Bluetooth headsets on board is an important step in reinforcing our precautions against COVID-19, which are already rigorous and strict, limiting the points of contact between passengers and preventing any possible spread of the virus on board. "says Akbar Al Baker. The CEO of Qatar Airways is counting on innovations such as these to reassure passengers and encourage them to return to his aircraft as quickly as possible: " We hope that this will provide additional safety assurance to air travel, while offering passengers on board increased confidence that they are enjoying the most advanced customer experience in the air to date. ".