TMC

Just over a year after the announcement of its takeover by American Express GBT in spring 2021, the integration of Egencia has resulted in new developments for the TMC's 9,000 or so customers. They will now have access to the Meetings & Events (M&E) and Global Business Consulting (GBC) services, as announced on Tuesday by Egencia....

It will have cost CWT no less than 100 million dollars to modernise its travel management platform, myCWT. This major investment has resulted in a number of new features that are particularly eagerly awaited by French business travellers. Starting with the booking of train tickets or hire cars, two fundamental needs...

Automating responses to the simplest, most common requests in order to free up human time for more complex enquiries: this has been one of the main challenges facing business travel agencies for several years now. Like other players in the market, American Express GBT is now banking on a virtual assistant...

Regularly cited as a priority by companies in the field of business travel, the issue of business travellers' well-being is more topical than ever. A study by BCD Travel, carried out in February and March this year, provides some insights into the current situation of business travellers, the measures taken by companies to improve...

After several difficult months, CWT is getting its head back in the game and preparing for the future. A future that will now be based on a new remuneration model, with CWT announcing on 31 May that it is switching to a subscription system. CWT is promising its customers "simple and transparent pricing and billing", thanks to "a single point of contact for...

Although the well-being of business travellers has been identified as a crucial issue for a number of years now, all too often it remains wishful thinking within companies. Not least because there is a lack of tools and data to truly assess the problem and put in place the necessary safeguards. But the post-pandemic period could well amplify the problem...

What have you learned from the latest EVP barometer published by American Express GBT? Adrien Cannes - Business travel is a way of doing things in person. So we tried to take a step back and look at the value of a meeting compared with a videoconference, a phone call, a chat... We were able to conclude that the value...

A sign of the sector's "rapid recovery": that's how the management of CDS interprets the major manoeuvres underway in the business travel sector in recent weeks. The French business hotel marketplace has now acquired Rydoo's travel business. The former...

Just a few days after the publication of its report on the environment, social and governance (ESG), American Express GBT clearly intends to take up the challenge of eco-responsibility. Now it's the turn of TMC's Meetings & Events division to step up to the plate with a new announcement: the launch of a "range...

On the occasion of the publication of its 2021 Environment, Social and Governance (ESG) report, American Express Global Business Travel highlighted all the achievements and commitments made by the travel agency to ensure "a responsible, sustainable and secure future for the travel industry". [link-block prefix="Also worth reading:" post="123777"]...

Chief Journey Officer, Mobility Management Company, Télétravel: for its 31st edition and its return to face-to-face meetings, the EVP 2022 was not short of imaginative new concepts to try and define what tomorrow's business travel will be. Ultimately, the lesson to be learned from this major business travel event organised on Wednesday by American Express...

To support its growth in the European business travel market, TripActions has clearly chosen to base its strategy on external growth. After acquiring the services of Reed & Mackay last May, and more recently Comtravo in Germany, TMC is now tackling the northern part of the continent. Destination Sweden and more...

How is the start of 2022 going for TripActions in France? Zahir Abdelouhab - We're just getting started, we're beginning to have interesting initial discussions with customers, the team is in place, we officially opened the offices in January: we're in the thick of things. The official launch was due to take place...

Is it still necessary to take a business trip to a faraway destination, given the uncertainties surrounding the pandemic rules? Antoine Delesalle - The pandemic has had a profound effect on the way companies approach business travel. In most cases, we see that business travel is only undertaken...

BCD Travel is preparing for the arrival of the BCD Pay solution in the business travel sector, expected by 2022 in certain markets. TMC surveyed around a hundred international travel buyers last October. The aim was to identify their travel & expense practices, issues and expectations. According to the survey...

"Global security doesn't stop at 5 o'clock in the afternoon": this is the relentless premise behind the launch of BCD Alert on 17 November by the business travel agency. A new mobile application targeting duty of care, offering an additional solution for travel managers and security officers....

Things have come full circle: no less than five years after announcing its acquisition of KDS, American Express GBT can now boast that it is "the only TMC to offer a proprietary mobile solution that brings together all [its] functionalities in a single application", as announced on 16 November. Not only does this mean...

The IFTM Top Resa event provided an opportunity to take the temperature of the business travel market: how do you feel about it? Yorick Charveriat - As far as TMCs are concerned, we're all in the same boat: there's some kind of recovery, and that's good. We were expecting to see 20% of business in the...

What changes in the market should the partnership announced on 5 October between SAP Concur and VoyagExpert address? Sébastien Delannoy - A few years ago, two distinct models coexisted within organisations: on the one hand, there was travel, with travel agencies and purchasing departments managing this activity internally, and on the other hand, there was...

CWT has announced that it has completed its recapitalisation with its main financial partners, in particular Barings LCC. These partners will become "the new majority owners of CWT", said Michelle McKinney Frymire, CEO of the business travel agency. This operation should result in the addition of 350 million dollars of equity capital in CWT.