It will have cost no less than 100 million à CWT to modernise its travel management platform, myCWT. This major investment has resulted in a number of new features that have been eagerly awaited by French business travellers. Starting with the booking train tickets or rental carsThese are two fundamental requirements for business travel in Europe, which until now have required the use of a CWT travel consultant or a third-party tool.
However, TMC has been working for over ten years with Trainline Partner Solutions, and has - at last - decided to integrate the ad hoc API to get back...
It will have cost no less than 100 million à CWT to modernise its travel management platform, myCWT. This major investment has resulted in a number of new features that have been eagerly awaited by French business travellers. Starting with the booking train tickets or rental carsThese are two fundamental requirements for business travel in Europe, which until now have required the use of a CWT travel consultant or a third-party tool.
However, TMC has been working for over ten years with Trainline Partner Solutions, and has - finally - decided to integrate the ad hoc API to get back on track. This will give business travellers access to the fares and discounts negotiated by their company. Visit UK market will be the first to be affected, from Julybefore gaining ground in Europe over the coming months.
As for booking rental carsWith the launch of myCWT mobile, the functionality has been extended to the business travel agency's main markets worldwide. Here too, travellers will have access, via myCWT mobile or the online portal, to negotiated rates by their company and to preferred suppliers, the details of the loyalty programmes are also integrated. They can also search for pick-up and drop-off locations. In addition, CWT has integrated a sustainable section with indicators pointing towards electric and hybrid options at the time of booking. "Estimates of carbon emissions will be added at a later date", say CWT managers. Delivering a truly omnichannel experience is an integral part of CWT's commitment to simplifying business travel. "says John Pelant, Executive Vice President and Chief Technology Officer for CWT. " This means ensuring that travellers get the same content and experience no matter how they engage with CWT, whether by contacting one of our expert travel advisors or using a self-booking tool such as our app, our web portal or a third-party online booking tool. These latest upgrades to our platform are an important step in that direction. At the same time, the expansion of our rail and car hire content will play an important role in supporting our customers' sustainability objectives, which is now a top priority for most business travel programmes. "continues John Pelant.
