After the TGV Inouithe SNCF integrates Ouigo to and from Lyon Saint-Exupéry airport with its Train + air offer, which allows you to travel with a single ticket. single ticket by train and then by plane to and from Lyon airport. This new service concerns trains serving the south of France, the airport's customer base, i.e. Avignon TGV, Nîmes Centre and Nîmes Pont du Gard, Aix-en-Provence TGV, Marseille Saint-Charles, Montpellier Saint-Roch and Montpellier Sud de France stations. The SNCF will gradually offer passengers this service when they book their flight, in line with the agreements signed with the airlines operating at Lyon Saint-Exupéry airport, the first of which are already in operation. Corsair and Air Canada. "Other companies will be signing, but we can't name them before they are signed," says an SNCF spokeswoman.
Benefits associated with this Train + Plane offer
This integration is good news for companies, as the Ouigo offer is now present in the reservation systems of business travel agencies. In particular, this Train + Plane ticket includes connection times between the train and the flight. As with the Ouigo Plus offer, it will also automatically include an extra piece of luggage (in addition to cabin and hand luggage) and access to Ouifun, wifi and an entertainment platform during the journey, but there is no choice of seat.
The combined ticket also protects the passenger byif the plane is delayed, the passenger will be able to board a later train. The same applies to flights if the train is delayed, except that passengers will have to leave on another day. The SNCF explained to Voyages d'Affaires that, in the event of delays, it is up to the company to put the customer on the next train or plane. So if there is no flight that day, the airline is responsible for putting the customer back on the next day and providing accommodation. Finally, if the traveller is planning a trip well in advance, for a conference or seminar for example, these combined tickets are already open for booking 12 months before the departure date, compared with 3 to 6 months for a traditional TGV ticket.
A service used by 300,000 passengers a year
Launched in 2013 under the name of TGV AirThe Train + Plane offer has seen some growth on SNCF TGV services, and now represents more than 60 destinations in France. Offered by 14 airlines*, this service has until now been centred on Orly airport (with Massy TGV station) and Roissy-CDG. This combined ticket is used by some 300,000 passengers a year but SNCF is hoping for further growth among passengers. The choice of Ouigo is one way of reaching passengers who want to travel by TGV before and after their journey at a low price.
(*) Air France, Corsair, Air Austral, Air caraïbes/French Bee, Air Tahiti Nui, Air Canada, Air Transat, Emirates, Etihad Airways, Qatar Airways, Royal Jordanian, Singapore Airlines and Vietnam Airlines.
