Uber for Business is publishing a study conducted with the firm Public First on the economic value of business travel. The analysis is based on two surveys conducted in France, the UK and Australia: one among 189 employee users of Uber for Business, and the other among 232 business decision-makers, supplemented by aggregated usage data and an economic model built using Uber's internal data and published works, notably those of Oxford Economics.
The study evaluates the value created by business travel across four areas: business development, time savings, cost control and employee experience. It estimates that 410,000 employee hours will be saved in France in 2025, representing an estimated value of 29 million euros, and up to 38 hours per year for employees who travel regularly, equivalent to nearly a week of work. In total, the analysis values the value generated for the French economy at 52 million euros.
More client appointments, better controlled expenses
According to the study, collaborative tools have not reduced the need for face-to-face meetings: travel is now focused on high-value-added discussions, contract negotiations or partnership development. The analysis links the use of Uber for Business to 130,000 additional face-to-face client meetings in 2025, representing an 8.7 % increase in face-to-face business meetings, with up to 28 additional meetings for employees in business development roles. On the financial side, centralising travel on a single platform is associated with 168,000 journeys outside the travel policy being avoided, resulting in savings of 4.7 million euros. 66 % of the decision-makers surveyed consider the solution to be effective and cost-effective, compared with 43 % of employees.
Security and recognition among employees
From the users« perspective, 74 % of the employees surveyed believe that Uber for Business helps them work efficiently, 53 % say they feel safer than with other private hire or taxi services, and 31 % rate the service as being just as important as a gym membership or a cycle subsidy. “ In the era of remote working, business travel is often assessed solely through its cost, says Paul-Etienne Frémaux, France Commercial Director for Uber for Business. This study shows that when employee mobility is controlled, adapted and serves the employees, it can become a fully-fledged performance lever for organisations ".
