A few days ago, Amadeus published a study highlights the hopes of the business travel community with regard to health pass for the resumption of business travel. However, these digital certificates are not the only measures attracting the attention of business travellers, according to the new survey carried out by Amadeus at the beginning of the year among 1,400 passengers in seven markets, including France, but also Germany, India, Japan, Spain, the United States and Japan. United States and the UK. According to the studymedical insurance COVID-19 tops the list of safety measures voted for by...
A few days ago, Amadeus published a study highlights the hopes of the business travel community with regard to health pass for the resumption of business travel. However, these digital certificates are not the only measures attracting the attention of business travellers, according to the new survey carried out by Amadeus at the beginning of the year among 1,400 passengers in seven markets, including France, but also Germany, India, Japan, Spain, the United States and Japan. United States and the UK. According to the studymedical insurance COVID-19 is the most popular security measure among travellers, with a score of 8.4 out of 10. L'information is also crucial, whether we are talking about up-to-date data on health and travel restrictionsby destination (8.4 out of 10), or for the health protocol at the hotel or office (8.1). In addition, the functionality of the contactless payment (8.1) is also a factor of confidence for travellers, with compulsory testing or a vaccination certificate before boarding ranking fifth. (7.9).
" New innovations in mobile payment and spending are coming online, allowing travellers to pay contactless using their mobile, directly from the company's bank account. This eliminates the need to touch payment terminals or handle paper receipts, while expense reports are automated in the background. "says Rudy Daniello, Executive Vice President Corporations, Amadeus. " Travellers can also access information on travel restrictions, COVID-19 prevalence and hygiene factors at the time of booking. Even if this seems difficult today, technological innovations can make business travel easier than in 2019 ".
travellers are keen to travel if the right security measures are in place, which is extremely encouraging for the business travel sector
With such safeguards in place, the vast majority of travellers are inclined to return to business trips. According to this Amadeus study, 84 % business travellers say they would travel now if the appropriate safety measures were in place. The figure is as high as 87 % for regular travellers. " Our results show that travellers are eager to travel if the right safety measures are in place, which is extremely encouraging for the business travel sector. "says Rudy Daniello. " Although vaccination takes time, companies and travel agencies can take a number of steps now to protect and reassure travellers "he continues.
Good resolutions and compliance
What's more, according to Amadeus, this unprecedented context has clearly raised awareness among business travellers. They are taking a fresh look at the travel policy of their company, given the economic environment... Thus, the study underlines that 96 % of the people questioned would be happy to adhere more closely to their company's travel policy if it enabled them to legitimise business travel. If this survey is to be believed, the compliance should therefore become almost systematic, whereas previously only a third of business travellers (33 %) complied fully with the travel policy... Today, two thirds (66%) of mobile professionals are planning to respect it at 100 %The aim is to make these journeys more cost-effective. Without going so far as to follow travel rules to the letter, 3 out of 10 passengers say they are prepared to make an effort. All in all, " 96 % of respondents were prepared to comply more closely with company policy" conclude the authors of the report. It's a promise: if they're allowed to set sail again, professionals will be model business travellers!
