Since 1 March, Egencia has made it possible for business travellers and travel managers to add an extra piece of luggage when booking a flight, to avoid being charged for it at the airport. " Egencia is committed to providing a single point of contact for everything business travellers need to optimise their experience. Allowing travellers and Travel Managers to add an extra piece of luggage to the rest of the booking is a step in this direction. "says Igor Marchal, Director of Supply at Egencia. More than ten airlines - including Air France - are covered by this new functionality, which is based on Amadeus Web Services.
The launch of the baggage reservation service is in response to the increasingly sensitive issue of ancillary costsThe airline industry has been experiencing an upsurge in the number of such incidents over the last few years. Amadeus reveals that last year it observed " an increase of almost 100 % in the sale of additional services and products by travel agencies, mainly online "according to the press release published on 27 April. " This growth is set to continue, given the development of air content and the strong demand for merchandising technology from all players in the tourism market. "says Amadeus.
