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SmartCheck: Eurostar switches to biometric enrolment

The new system adopted by Eurostar in July is called "SmartCheck" and has been designed by iProov. Already being trialled from December 2021 to April 2022, it enables facial biometric passenger registration at London St Pancras station. It is reserved for Business Premier passengers and members of the...

Strike on 8 March: improvement in sight but disruption...

RATP expects a gradual improvement on 8 March and 9 March. However, the Paris metro will continue to experience major disruption on Wednesday. The automatic lines will be spared, with normal traffic on lines 1 and 14 and near-normal traffic on line 4. Almost all other metro lines will be running...

New Eurostar: the Thalys brand will disappear in September 

On Tuesday at Brussels-Midi station, Eurostar Group unveiled the timetable and future plans for the ongoing merger of the Eurostar and Thalys companies. On the strength of its international reputation, Eurostar has been chosen to carry the commercial brand of the new rail group, with Thalys set to disappear...

Disruptions on Eurostar lines on 27 and 28 July

Travellers heading for the UK are in a bad way. A succession of cancelled or delayed flights, congestion in the port of Dover and now problems on the Eurostar too. A train incident on Sunday has already disrupted the line's timetable on Monday 25 July. According to a Eurostar spokesman, trains had to be diverted to...

Eurostar: business travel and bleisure back in force

"Business travel has picked up more quickly than we expected in 2022, especially when you consider that we are still only running around three quarters of our pre-pandemic transport plan". François Le Doze, Eurostar's commercial director, makes this positive assessment for the business travel ecosystem, and says he is "convinced that this recovery will have a positive...

Eurostar and Thalys join forces

Following the green light given to the Eurostar/Thalys merger by the European Commission in March, a new stage in this project has just been completed with the merger of the two rail companies within the Eurostar Group holding company, named after the cross-Channel carrier, the brand name that will continue to exist. While Eurostar Group's address is...

Uber to integrate flight, train and hotel bookings

Does the Uber application claim to be a super app, a jack-of-all-trades model that is already widespread on the Asian market? In any case, the American giant is getting closer to it every year by diversifying its functionalities. And the latest initiative marks a major step forward in this process, particularly for business travellers, who will soon be able to...

Eurostar/Thalys merger on track

The horizon is clearing for the planned merger between the Eurostar and Thalys rail companies. The European Commission has just given the go-ahead for the merger, ruling that "the proposed concentration would not raise competition concerns, given its very limited impact on market structure". [link-block prefix="A...

Reduced SNCF traffic, minimum service for Eurostar

Since Monday, SNCF has reduced its operations. The reason: the health situation, of course, which is affecting not only demand (-30% since the start of the year on the TGV network) but also the group's teams. "It's not a question of unexpected train cancellations, but of adapted transport plans,...

To eat or not to eat: that's the question...

Are you allowed to eat while travelling or not? This is not such a trivial question, following the government's announcement at the end of last week that it would be forbidden to eat food on board trains. Especially on long journeys. Before taking a plane or a train, will we have to hurry up and gobble down some food?

Covid screening facility at Gare du Nord for young...

The French government has adopted tighter control measures for Covid in response to an increase in the number of cases of contamination in the United Kingdom. The country is now classified as a risk orange, meaning that there is active circulation of the virus there, albeit in controlled proportions. Hence the new measures for travellers...

Renfe on the Paris-London route

While Deutsche Bahn was expected to take over the Paris-London/London-Brussels routes a few years ago, it is now Renfe that is embarking on the cross-Channel rail adventure, which weighed in at some 9 million passengers before Covid. The Spanish carrier confirmed its ambitions yesterday, with the aim of competing with Eurostar on the Paris-London route....

Eurostar back on track on its routes

Eurostar is picking up speed again after a critical period during the health crisis which saw its activity virtually brought to a halt and necessitated its recapitalisation by its shareholders. Its range of frequencies has been increased to 7 daily return services on the Paris-London route and 4 return services on the Paris-Brussels route, with two continuing on to Rotterdam and Amsterdam,...

Eurostar speeds up business travel between London, Paris and Brussels

After months of uncertainty and constraints, demand is back for business travel on the Eurostar network. On 19 August, the rail company announced a 105% increase in weekend bookings in August and September compared with the same period last year. Admittedly, this increase is...

Eurostar insolvent?

This rarely happens in the UK. The employers' organisation London First, which brings together many of the UK's largest companies, has written to ask the Treasury and the Department for Transport to take action on behalf of Eurostar. In their letter, they urge "swift action to safeguard the future of the rail carrier". They want...

Great Britain in isolation

As announced over the weekend, Boris Johnson's government has decided to apply even stricter containment measures. The reason: the discovery of a new, more contagious variant of the virus. A new danger level, labelled '4', now applies to London and the south-east of England. All travel is banned in this zone, while...

Eurostar launches a business portal

Eurostar has just launched Eurostar For Business in the UK, a new booking platform for its cross-Channel trains aimed at business customers, with all booking files now grouped together in a single area. Above all, to encourage business travellers to use this portal, Eurostar is offering benefits for every 15 return journeys between London...

Eurostar: on-board catering back to normal

The travel experience on high-speed trains between Europe and the UK is now back to normal. Since 7 September, passengers have been able to enjoy a full range of catering services on board Eurostar trains. Limited for a time due to the pandemic, this development comes on top of the reopening of the lounges...

UK travel affected by quarantine

The United Kingdom's sudden decision to re-introduce compulsory quarantine for travellers to several European Union countries within a matter of hours has further dampened hopes of a return to normal traffic flows. The decision was justified by the upsurge in cases of coronavirus in certain parts of these countries. The UK's Department for...

Trains back on their feet in Europe

With the reopening of Europe's borders, rail companies are resuming their international services. In particular, the SNCF and its subsidiaries operating between Paris and Belgium, the Netherlands, Germany, Italy, Luxembourg and Switzerland. Good news for business travellers who need to get away. There is one major exception, however, with the...