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Trainline launches Récup'Retard to make it easier to clear a train ticket

Trainline, the booking platform dedicated to train and bus travel, is adding a new feature designed to make it easier to get a refund for a late train. Operating with 270 carriers in 45 countries, Trainline has chosen France as the first country to offer this service. According to a survey conducted with OpinionWay last August, 62%...

Eurostar launches a business portal

Eurostar has just launched Eurostar For Business in the UK, a new booking platform for its cross-Channel trains aimed at business customers, with all booking files now grouped together in a single area. Above all, to encourage business travellers to use this portal, Eurostar is offering benefits for every 15 return journeys between London...

SNCF wants to boost Business traffic

In preparation for the hoped-for return of business travellers on its TGVs this autumn, despite the Covid-19 crisis, SNCF is bolstering its sales with a promotional offer aimed at frequent travellers, the bulk of whom are 'pro' customers. From 14 September to 7 October inclusive, the Liberté card is being sold at...

France Stimulus package: five billion euros earmarked for the railways

The total transport package amounts to just over 11 billion euros and will help to speed up France's ecological transition. Prime Minister Jean Castex has specified that this package will help to renovate the railways, build new railway bridges, bring back night trains and...

Rail takes precedence over air in Switzerland

The decline in traffic linked to Covid-19 and ever-increasing sensitivity to environmental issues: these are the two factors that have certainly prompted Swiss to develop a new service between Geneva and Zurich... this time, not by air, but by rail. But there's nothing revolutionary about this, as Swiss will be marketing its new...

Thalys: reopening of lounges in Paris and Brussels

Just as airlines are gradually reopening their premium lounges to business travellers, rail companies are also reopening their lounges. This was the case on Thursday at the Thalys lounge next to the Gare du Nord in Paris. This 180 m² space is once again open to passengers travelling with...

France and Switzerland get some of their trains back to Italy

The deconfinement of Italy since mid-May is gradually allowing rail traffic with its neighbours to resume. From France, SNCF has reopened a daily service between Paris and Milan. Thello also resumed its first rail service on 4 June, solely between Nice and Milan. The company offers...

Trains back on their feet in Europe

With the reopening of Europe's borders, rail companies are resuming their international services. In particular, the SNCF and its subsidiaries operating between Paris and Belgium, the Netherlands, Germany, Italy, Luxembourg and Switzerland. Good news for business travellers who need to get away. There is one major exception, however, with the...

SNCF ramps up its Business Première offer

With the decontamination process beginning on 11 May, business travellers have timidly resumed their business trips. In particular by train, with the TGV Inoui service being introduced on the main French lines. To reassure its customers, the rail company has introduced a strict health charter requiring its staff to wear masks.

Health crisis benefits European rail links

An attractive alternative over distances previously considered unattractive by travellers, particularly business travellers. This is the commitment signed on 3 June by 25 countries of the European Union - as well as Norway and Switzerland - to encourage the development of fast or high-speed international lines on the continent, and to...

Deconfinement: the latest information

Information updated on 15 July Following the example of the conflict between the United States and China at the beginning of June, air links between France and the Middle Kingdom are going through a period of turbulence... Generally speaking, the logic is the same: a problem of reciprocity that the authorities are allegedly not respecting...

Mask compulsory on Eurostar and Thalys trains

The end of the lockdown is approaching, and the business travel industry is taking steps to prepare for tomorrow's journeys. Since Monday 4 May, masks have been compulsory for anyone wishing to board a Thalys or Eurostar train. Masks must also be worn at stations. In addition to being denied boarding,...

Is the train in a strong position after the crisis?

In a post-confinement world, where Covid-19 acts like a sword of Damocles on travel, the battle between rail and air is likely to be fierce to attract future travellers, particularly on relatively short routes. Since the launch of the high-speed rail networks, we already know that the train has little to...

The British government temporarily takes control of the railways

With passenger numbers down by as much as 70 % and ticket sales two-thirds lower than last year over the same period, British rail operators are suffering serious disruption. To avoid possible, or even probable, bankruptcies, the government is taking emergency measures and proposing that companies suspend their operations...

Nightjet: a new night train between Brussels and Austria

The Nightjet service, inaugurated in December 2016, continues to expand. The night service operated by ÖBB, Oesterreischiche Bundesbahn (Austrian Federal Railways), is proving to be a real success story for the company, one that is underpinned in particular by Europeans' growing awareness of their environment. According to the OBB, its network of night trains in Europe has...

Rail is (finally) opening up to competition

27 June 2018. This is a key date for rail transport in France, as it corresponds to the promulgation of the reform for a new rail pact, the main measure of which is the opening up of passenger traffic to competition. Although this has been in force since 2009 on international routes, the law authorises new players to enter the market.

Germany lowers rail fares on main lines

This is good news for all passengers on Germany's mainline rail services. On 1 January, a reduced rate of VAT came into force. The law was passed by the German parliament last September, when the members of the Bundestag decided to lower VAT from 19% to 7%. Deutsche Bahn has...

Avlo, Spain's new low-cost rail brand

Rail operators are preparing their weapons for the opening up of the rail sector to competition. In Spain, Renfe will be adding a new low-cost brand to its catalogue. Avlo, as it is known, was presented on 11 December. It is due to enter service on 6 April 2020 on the Madrid-Zaragoza-Barcelona route, with the aim of attracting mainly young customers...

SNCF, RATP, Air France: strikes continue on 6...

As expected, the national strike will continue to have a major impact on travel this Friday 6 December. SNCF is expecting 1 TGV in 10 on average, and 15% of traffic on average on the Transilien network. For international business travellers, the day also promises to be very complex, with...

Switzerland: SBB's EasyRide app revolutionises urban mobility

For several months now, Swiss Federal Railways (SBB) has been testing a new ticket integrated into the SBB mobile application with 15,000 users. The trial was so well received by users that SBB decided to extend the new EasyRide service to all public transport users in Switzerland....