Amex GBT hires a chatbot
The Amex GBT mobile application will include a virtual assistant to help business travellers deal with simple requests.
BCD Travel: deciphering the well-being of business travellers
According to a study published by BCD Travel on the well-being of business travellers, companies and travel managers still have room for improvement in this area.
CWT switches to a subscription system
CWT is changing its business model, abandoning the transaction fee in favour of a subscription system designed to simplify billing for TMC customers.
Interview : Adrien Cannes, American Express GBT Consulting
Adrien Cannes, Head of Consulting France for American Express GBT Consulting, takes a look at the latest news and prospects for business travel in an ever-changing environment.
American Express Meetings & Events launches Carbon Neutral Events
With the launch of Carbon Neutral Events, American Express Meetings & Events aims to strengthen its offer of advice on eco-responsible meetings and events.
Sustainability, equity, inclusion: positive results for Amex GBT
Environmental and inclusion features added to the Neo platform, commitments to develop sustainable aviation fuel, humanitarian fundraising: American Express BGT shows its commitments in its latest report on environment, social and governance (ESG).
EVP 2022: American Express GBT watches for the advent of the "right business trip".
On Wednesday, American Express GBT organised EVP 2022. The event is returning to a face-to-face format, accompanied by a comeback of the traditional business travel barometer. The aim: to understand and build the business travel of tomorrow.
Lifting of restrictions boosts business travel, confirm CWT bookings
According to figures published on 17 March by CWT, the easing of travel formalities has been accompanied by a sharp rise in business travel.
TripActions continues its acquisitions in Europe with Resia AB
TripActions today announced that it has acquired Resia AB, a Sweden-based business travel agency that also operates in the MICE segment.
Interview: Zahir Abdelouhab, Vice President Sales Southern Europe, TripActions
TripActions is making its debut in France, with the promise of "revolutionising the business travel market". Zahir Abdelouhab, Vice President Sales Southern Europe, explains the excitement surrounding the arrival of TMC.
Interview with : Antoine Delesalle, Sales Director, Amex GBT
Antoine Delesalle, Sales Director and member of the Comex of American Express GBT, explains that the travel agency is there to anticipate, advise and work upstream with its customers. For the past two years, the company has had to manage customer travel in connection with the pandemic.
BCD Travel expands its duty of care offering with BCD Alert
BCD Travel has just announced the launch of a new mobile application, called BCD Alert, designed to guarantee the security of business travellers more effectively by offering travel managers greater visibility and responsiveness.
Neo comes to the Amex GBT Mobile app
The American Express GBT application now also covers expense reports. The TMC has just integrated Neo into its mobile tool, and is launching a new "Green Compass" service to help companies reconcile business travel with a reduction in carbon emissions.
Interview: Yorick Charveriat, American Express Global Business Travel
Yorick Charveriat, Vice President and General Manager France at American Express Global Business Travel (GBT), looks back over the latest news from the TMC, and his outlook for the coming weeks in a market that is still uncertain.
CWT recapitalised thanks to its financial partners
CWT has concluded its recapitalisation with its financial partners, who will become the new owners of the business travel agency.
TripActions targets VIP business travellers
TripActions has just announced the launch of a new VIP offer, based on the expertise of business travel agency Reed & Mackay, which it acquired last spring.
BCD Travel surveys the motivations of business travellers
BCD Travel surveyed over 700 international business travellers. Despite the possibilities offered by virtual communication, the desire to get back on the road is there. Mobile professionals are also calling for greater autonomy and flexibility.
American Express GBT expands and diversifies its passenger information services
American Express GBT is strengthening its traveller information system by drawing on feedback and its global Travel Vitals database. The aim is to improve anticipation and responsiveness to reassure business travellers and travel managers.
American Express GBT connects to WhatsApp
Business travellers on the American Express GBT network will now be able to communicate with their TMC via WhatsApp.
American Express GBT gets involved in the development of sustainable fuel
American Express GBT has formed an alliance with Shell to stimulate the use of and investment in sustainable aviation fuel. This is being achieved by bringing together demand from businesses and airlines for business travel.
