The Timatic AutoCheck system provides a streamlined, interactive experience that gives travellers, airlines and travel professionals easy access to accurate, clearly formulated immigration information. The system, developed by IATA, has just been adopted by Star Alliance. The system automatically checks documents. Timatic AutoCheck even provides personalised instructions for each passenger. This process is now valid on all 26 Star member airlines.
Speed up formalities
With passenger traffic expected to double by 2040, the alliance believes that airport processes need to be optimised and improved to become more efficient. As checking passenger travel documents is one of the most time-consuming tasks, it is at the heart of the Timatic AutoCheck automated solution. The system will check the travel documents of more than 340 million travellers from all over the world every year. Star Alliance.
" Star Alliance is dedicated to improving the customer experience. We are delighted to partner with IATA on the Timatic AutoCheck platform. It will not only enhance the operational efficiency of our member airlines, but also significantly improve the customer experience at airports. At a time when travellers are increasingly favouring seamless journeysOur adoption of the Timatic platform is an important step towards achieving this objective. " says Theo Panagiotoulias, CEO of Star Alliance.
" Timatic AutoCheck represents a new step in the pursuit of efficiency and convenience within the travel industry. By effortlessly navigating travel regulations, passengers can embark on their journey with confidence and peace of mind. We are delighted that Star Alliance has chosen to continue a long-standing partnership. And also to trust IATA Timatic as a source and source of information. tool for checking document conformity" adds Willie Walsh, Director General of IATA.
Travellers reluctant to travel to countries with complex formalities
The latest IATA Global Passenger Travel Survey reveals that complex visa requirements are deterring travellers. Travellers favour a practical, digital online visa procedure. In addition, many are prepared to share information about their travel documents. This is to speed up immigration procedures at the airport.
36 % of travellers say they have been dissuaded from travelling to a destination due to immigration requirements. The complexity of procedures was cited as the main deterrent by 49 % of travellers. 19 % cited cost and 8 % privacy concerns. When visas are required, 66 % of travellers want to obtain a visa online before travelling, 20 % prefer to go to the consulate or embassy and 14 % to the airport.
In addition, 87 % of travellers indicated that they would share their immigration information in order to speed up the arrival process at the airport. This is an increase on the 83 % recorded in 2022. " Tapping into travellers' willingness to use online processes and share information in advance, Timatic AutoCheck offers a user-friendly online solution that allows travellers to check that they meet all immigration requirements before travelling to the airport. "says IATA's Director General.
