airlines
Malaysia Airlines returns to Paris
Malaysia Airlines has been a loyal customer of Paris airports for decades. The Malaysian airline opened its Paris CDG-Kuala Lumpur DC10 service in 1976. Forty years later, in 2016, the carrier discontinued its service due to financial difficulties and a painful restructuring. All its European routes had been...
Delays, cancellations : AirHelp unveils its list of winners
While athletes from all over the world are being rewarded on a daily basis by the Paris 2024 podiums, AirHelp is also taking part in the exercise, in the field of air transport. The air compensation specialist is today sharing its data for the first half of 2024. This represents almost 355,000 flights departing from France...
Indigo launches a new business class
Indigo is taking advantage of its 18th anniversary to mark its entry into a "new era". On Monday, the Indian carrier made official the forthcoming arrival of IndiGo Stretch. Deliveries will start at the end of this year and will run until the end of 2025. The first route concerned will be the Delhi - Mumbai route, from mid-November. ...
Wi-fi on board WestJet via Starlink
The news was particularly eagerly awaited by business travellers on the WestJet network: before the end of the year, the Canadian airline will be offering free in-flight WiFi. However, this is subject to joining the carrier's frequent flyer programme, along the lines of other airlines. This connectivity will be made possible by a partnership signed with Telus, the...
Ethiopian Airlines: banned in Eritrea, welcome in Sierra Leone and...
Reaching Asmara, the capital of Eritrea, will be a little more complicated in East Africa. At a time when relations with Ethiopia are once again very tense, the Eritrean authorities have decided to ban Ethiopian Airlines flights from Addis Ababa, the Ethiopian capital. Flights between Ethiopia and Eritrea had resumed in 2018 after two decades,...
Computer failure causes chaos at airports worldwide
Not a huge cyber attack, but a flaw in an antivirus. Airports, as well as numerous companies, hospitals and even the organising committee for the Olympic Games, are the paradoxical victims of a major botched update to a cybersecurity solution from Crowdstrike, a Microsoft supplier. Even though a patch seems to have been deployed for...
Avianca reopens Paris-Bogota
After several years' suspension following Covid, Avianca resumed its direct service between Paris-CDG airport and Bogota, the Colombian capital, on 4 July. The flight is operated by Boeing B787 with 3 services a week (Mondays, Thursdays and Saturdays) until 15 July, then with five frequencies (Mondays, Thursdays and...
NDC: a growing standard according to Navan
NDC is gradually becoming a way of life for business travellers. Initiated by IATA in the early 2010s, New Distribution Capability (NDC) enables airlines to offer travel agencies and their corporate customers a wider range of content...
Nairobi back in the orbit of Brussels Airlines
Belgian flag carrier Brussels Airlines resumed services to Nairobi on 3 June, consolidating its position as Europe's leading carrier to Africa. This is good news for Kenya and the African continent as a whole. Brussels Airlines has been flying to Nairobi again since 3 June. The Belgian national airline had...
Star Alliance simplifies formalities with the Timatic AutoCheck system from...
The Timatic AutoCheck system provides a streamlined, interactive experience that gives travellers, airlines and travel professionals easy access to accurate, clearly formulated immigration information. The system, developed by IATA, has just been adopted by Star Alliance. The system automatically checks documents. Timatic AutoCheck...
Air Antilles hopes to begin inter-island flights in June
After months of waiting, Air Antilles has just been awarded its Certificat de Transport Aérien (CTA), which will enable this new regional airline to start flying soon, probably in June. Born from the ashes of the eponymous company, which will be liquidated in August 2023 (at the same time as Air Guyane), the new airline intends to resume services to the islands...
Cybernews: airline apps are very chatty...
Online applications have been known to 'spy' on their subscribers by recording a certain amount of data. Cybernews, an online cybersecurity analysis site, played along. It analysed 14 popular air transport sites. Its investigation revealed that the applications examined could have access...
This is not an April Fool's joke
Dossier written by Florian Guillemin and Arnaud Deltenre 1 April traditionally provides an opportunity to stimulate everyone's creativity when it comes to fake news. But sometimes reality is more than fiction. On Saint Hugh's Day, it's tempting to look back at these often zany, sometimes dramatic, but all very real misfires.
IHG in business class with Hainan Airlines
Partnerships between hotel groups and airlines are nothing new, or very surprising. Accor, IHG and Marriott on the one hand, and Air France, British Airways and United on the other, for example: these cross-relationships between these essential links in the travel chain now revolve around their loyalty programmes, organising links between points and...
Improving service quality for US carriers in 2023
The Air Travel Consumer Report (ATCR) recently published by the US Department of Transportation (DoT) provides an annual snapshot of the quality of air travel services across the Atlantic. Based on operational data from US airlines, the report covers punctuality, lost or misplaced baggage, services for passengers suffering from allergies, and more.
United sets course for Marrakech
With no fewer than 134 international destinations in 67 countries, United boasts the largest and most diversified network of international routes among US airlines. This status will be further enhanced by the new destinations unveiled this week. United will be adding three new international destinations to its catalogue. Starting with...
British Airways: a redesigned passenger experience, £7 billion...
With no fewer than 600 initiatives in almost all its areas of expertise, British Airways has embarked on an ambitious transformation programme. And expensive... because the company intends to invest a whopping £7 billion (€8.2 billion) to give a new face to the passenger experience. Classy...
Destination Dakar for ITA Airways
This summer, ITA Airways will be making its debut in a new destination with the launch of the Rome-Dakar flight. This new route, which was made official on Tuesday, is due to start on 3 July. Four flights are scheduled each week between Fiumicino and Blaise Diagne, on Wednesdays, Fridays, Saturdays and Sundays. They will be operated by the new Airbus A321neo...
Alltheway: home baggage check-in
If you don't want to be burdened with luggage on the way to the airport, the airport will come to you. In a way, this is Alltheway's new motto. Since mid-2023, the start-up has been offering travellers on Air France a baggage collection solution at relay points. In this case, Parisian hotels...
Airport shows: Delta unveils its 2024 roadmap
Delta aims to win the loyalty of its business customers with increasingly premium ground services. Several premium lounges are expected to open in the coming months. Starting with the very first representative planned at JFK. The New York airport will host 3,500 m² of facilities dedicated to business travellers, including a terrace. The lounge, which is due to open...






































