airlines

Since Monday 13 May, business travellers boarding a Delta flight in the United States have had the chance to be offered a free in-flight wi-fi connection. The American airline is in fact launching an experimental phase, but the way in which it is being set up does not really allow customers to take advantage...

It's an exercise that travel industry players regularly attempt, with varying degrees of success: ranking airports and airlines on a qualitative basis. In the shadow of Skytrax, which has established itself as the benchmark ranking, new studies are emerging. AirHelp has just unveiled its ranking, which reveals a few surprises. For example,...

Is this the end of the low-cost model for Aer Lingus? The airline seems to be reverting to a Premium service on its short and medium-haul routes, with the low-cost concept proving incompatible with its oneworld partners and its long-haul product. On September 1, the Irish carrier will launch AerSpace, a new class of...

Biometrics, chatbots, baggage tracking, virtual reality... In recent months, the major airlines have been vying with each other to improve the passenger experience and reduce friction at every stage of the customer journey. For Jean-Baptiste Nau, senior manager at Wavestone and a specialist in air transport, we are witnessing a second wave of digitalisation, which is now bearing fruit...

The strike had been disrupting SAS operations since 26 April. It officially ended on the evening of 2 May, when common ground was reached on the renegotiation of collective agreements, as part of a three-year agreement. SAS management estimates that some 360,000 passengers have...

Since Tuesday, French business travellers have been able to board the most modern aircraft in the United Airlines fleet. The Boeing 787-10 Dreamliner took to the skies on the Paris CDG - New York (Newark) route, underlining the strategic importance of Paris airport for the airline, which now serves six transatlantic destinations via the Paris-Charles de Gaulle...

What's new for Qatar Airways in the French market? Sylvain Bosc - This year has been a busy one for the airline in France, with the launch of the A350-900 in Nice on 31 March: an ultra-modern aircraft, the first of its type to serve Nice airport. In addition, on 31...

A massive strike by pilots in Sweden, Denmark and Norway has been disrupting SAS operations since Friday. And it is set to continue over the next few hours. On Monday 29 April, the cancellation of 667 flights is expected to affect some 61,000 passengers. Bis repetita on...

"The species that survive are not the strongest, nor the most intelligent, but those that adapt best to change": the principle of evolution summed up by Darwin could clearly be applied to the airline industry, that hostile ecosystem where airlines must continually adapt or risk bankruptcy. Determined to survive...

Finnair is taking advantage of the warmer weather to expand its offer in Europe, and particularly in France. As Javier Roig, the airline's Director for France and Southern Europe, recently explained, Finnair is launching a Bordeaux-Helsinki flight on 11 May, with a programme of two rotations a week until 14 September. From the Helsinki hub, passengers...

Marseille Provence airport is set to become Ethiopian Airlines' first regional hub. On 2 July, the carrier will launch three flights a week to Addis Ababa, with a stopover at Milan-Malpensa. "We've been based in Paris since 1971, i.e. for 48 years, so we're no strangers to the region...

The transatlantic route, with 73 million seats on sale during the summer of 2019, seems to be rather mature. Since the open skies agreement and the joint ventures sealed between American and European airlines, the number of air routes between the two continents has multiplied, including connections that would have been impossible to imagine even a decade ago. American Airlines...

Just 20 years ago, we could never have imagined that Europe's skies would be so competitive, a commercial war that has resulted in a plethora of services on offer. On the Paris-Rome route, for example, business travellers can choose between no fewer than five airlines: traditional carriers such as Air France and Alitalia, of course...

After drastically reducing its schedule and services, and then cancelling all its international flights, Jet Airways has ceased all operations. The Indian carrier announced this on Wednesday, as the State Bank of India (SBI) was unable to approve its request for financing. "The airline will not be in a position to...

Jet Airways, India's second-largest airline, was due to announce its new buyers on Wednesday, after the State Bank of India decided to put the shares of the 26 groups present in the Bank's capital back on the market. But the Central Bank of India, which had to take over...

The transatlantic route remains essential to the Air France-KLM group's network growth strategy, with 20 % of revenues generated in North America. Of the four new long-haul routes launched by Air France-KLM this summer, three have the United States as their destination. KLM...

Israeli carrier El Al has been offering a direct service between Nice and Tel Aviv since Thursday 4 April. These services are offered three times a week, on Tuesdays, Thursdays and Sundays. These flights, which last almost four hours, are operated by Boeing 737-900s with 172 seats, 16 of which are in...

The Etihad application is going into wellness mode: the airline has just announced an unprecedented partnership with Panasonic Avionics Corporation, enabling it to integrate the Jet Lag Adviser function. The aim is to combat jet lag and its impact on business travellers. In practical terms, Jet Lag Adviser shows passengers the potential impact of jet lag on each flight operated by the airline.

Boeing for one, Airbus for the other: there's movement in air transport in the French Pacific with the delivery of new aircraft for the two carriers, Air Tahiti Nui and Aircalin. Air Tahiti Nui is in fact the first to put into service the first of its four Boeing 787-900s, which...

Wow Air's financial situation - like that of other long-haul low-cost carriers - had not augured well for several weeks. On 28 March, the final blow fell: the Icelandic airline is ceasing operations. The airline's website now displays a message entitled "Travel Alert", simply stating: "End of...