airports
France-Grande Bretagne axis: steady progress
Eurostar or no Eurostar, the air market between France and the UK continues to perform rather well. With 11.03 million passengers between the two countries, the France/UK route is the 7th largest air market and 6th if domestic traffic is excluded. In Europe, France ranks 5th, behind...
Montpellier: the airport asserts its ambitions
"The TGV was a drag on our growth for over a decade. But we're back on a growth tangent": Pascal Bigot, Director of Route Development at Montpellier airport, is decidedly optimistic. And he's right to be, because the airport's traffic lights are all flashing green. Last year,...
Munich: the airport goes on the offensive
"We could never have imagined that we would have had to build an extension to Terminal 2, our hub, in just a decade. When we opened Terminal 2 in 2003, we carried eight million passengers. With our Star Alliance partners, we carried 27 million last year",...
Study: business travellers confide their anxieties to Booking
Time is no object: travel professionals, who by definition have more experience of airports than the average traveller, are nevertheless prone to stress during their business trips. Booking.com, which is gaining ground in the business travel community, has devoted a study to these stress factors...
A declaration of love and a promise of services: a new start for Paris...
"Paris loves you": two months to the day after Valentine's Day, the managers of Paris airports are sending an unequivocal declaration of love to travellers from all over the world. This new slogan is accompanied by a new identity for the general public, as Paris Aéroport replaces Aéroports de Paris, while the "ADP Group"...
"We're opening a Yotel at Paris CDG in July": interview with...
Who are Yotel's customers? Jo Berrington - They are mainly entrepreneurs, SME executives and people from the digital world who don't want to pay for unused space. Our airport hotels in Amsterdam Schiphol and London Heathrow and Gatwick have 250% occupancy! We sell the...
Moxy opens its doors at Munich airport
In March, Moxy opened a hotel near Munich airport. Located five minutes from the Bavarian hub, the hotel offers 252 very contemporary rooms and nine meeting rooms, in addition to the basics of Marriott's young, lifestyle brand: a large, bright and colourful lobby, 24-hour food and beverage service, a...
Slow reopening of Brussels airport
How are services from Brussels Airport to Zaventem now organised? While train traffic to the airport from the city has still not resumed - only taxis and private cars are allowed, as well as chartered coaches - the airlines are getting organised to cope with the gradual resumption of traffic...
Back in Glasgow, Air France chooses the...
Could the UK be Air France KLM's fourth largest market worldwide after France, the Netherlands and the United States? In any case, it is on the other side of the Channel that we should look to see the strongest growth in the French airline's medium-haul network, with an offer in...
Liligo study: European airports improve their wi-fi services
The study recently unveiled by Liligo was carried out in 28 European Union countries, plus Russia and Switzerland. The travel search engine has drawn up various rankings, analysing country by country the free wi-fi offers available to travellers at airports. Among other things, it shows that...
Caen: two new destinations for Chalair
In a few days' time, on 15 March to be exact, business travellers in Normandy will be able to take advantage of a new direct scheduled service between Caen-Carpiquet and Bordeaux, via a new Chalair flight lasting less than 1 hour 20 minutes. Two weeks later, it will be Antwerp's turn to join the list of business destinations linked by the airline to the airport...
Union des Aéroports Français: a record "to be put into perspective
In Paris (+3%) as in the provincial airports (+3.3%), the growth of French airports led to a record year last year: 181 million passengers were welcomed in 2015, according to the annual results of the Union des Aéroports Français. However, the industry association is calling for this performance to be "put into perspective", given the figures...
A humanoid robot on trial at JAL
Japan Airlines is currently experimenting with a new form of passenger assistance. Since 9 February, the NAO robot has been waiting for business travellers at Tokyo Haneda airport. Could this be the new face of customer service, designed to meet the needs and queries of business travellers on the move? Perhaps... In any case, it's one of the avenues being explored by...
Madrid airport changes name to Adolfo Suárez
Don't call it Barajas any more... This week, Madrid airport, one of Europe's main hubs for business travellers, changed its identity. No major changes for business travellers heading for the Spanish business destination, as the IATA code remains unchanged (MAD). Adolfo Suárez, who died on 24 March, was considered to be the...
Iberia speeds up passenger self check-in in Madrid
The self-check-in service offered by Iberia is currently used by 60% of travellers. This is not enough for the Spanish carrier, which intends to rely on a new, more efficient system to achieve an adoption rate of 90%. The new tool was officially launched on 2 August in terminal 4 at Madrid-Barajas, and is due to be rolled out to other terminals...




































