artificial intelligence

From one edition to the next, this is undoubtedly one of the great showcases of the VivaTech trade fair, this flurry of futuristic inventions heralding the imminent arrival of flying taxis in the skies over major cities, as well as autonomous cars and soon even... houses in the clouds. Start-up Hover City, for example, has invented 'mobile' real estate. And all at the whim of...

Hyatt was one of the last major hotel groups not to reveal its plans for hybrid meetings. Now it has, with the presentation of its 'Together by Hyatt' series of event packages. The programme has been designed around four themes: technology, of course, but also expertise, the kind that Hyatt can offer organisers...

TMC "alternative": this is the new positioning advocated by FCM at the launch of its new visual identity on 10 March. The business travel agency's aim is to underline the flexibility it offers its customers in managing their business travel. The new technological platform currently under development will provide this flexibility. FCM...

Business travellers comparing airfares on Kayak, booking their business stay on Airbnb or Booking, or even a car-sharing journey on BlaBlaCar... at first sight, the image may seem "exotic". But these habits are far from anecdotal. And publishers of integrated business travel management solutions are sparing no effort to deploy...

The Lufthansa group has decided to work in close partnership with Google Cloud to optimise its operational performance. Passengers are regularly confronted with unforeseen events: flight delays, the need to rebook following missed connections, or extreme weather conditions. All of which can disrupt...

Artificial Intelligence (AI) has become a key part of Air Canada's strategy, with the airline launching a series of initiatives to shape the future of the services it provides to more than 50 million passengers each year. "Mega data and AI are now an integral part of our business," said Calin Rovinescu, president...

Better travel for less money... Innovation players are mobilising to combine business travel and price optimisation. For some time now, a new trend has been emerging: reverse yield management. While airlines and hoteliers are continually reviewing their rates in line with supply and demand, new tools are attempting to optimise the cost of business travel...

The British travel manager is definitely perplexed. A few days ago, a study published by the Business Travel Show revealed that travel buyers seem to be increasingly wary of NDC, even though the new distribution standard is becoming widespread in the airline sector. The show...

Will business travellers one day miss the envelope carefully prepared by their assistant containing the step-by-step roadmap of their trip, including plane tickets and hotel reservations? In any case, this famous envelope will soon no longer exist. Because the assistant in question will be virtual. Intelligent agents, chatbots, robotic concierges... Artificial intelligence,...

"Managing your business travel reporting as easily as buying a new pair of shoes on the Internet": this is the promise made by Carlson Wagonlit Travel (CWT) at the launch of CWT AnswerIQ. The new tool, unveiled on 13 November, is ambitious indeed. In the window, a stock of...

How would you describe Bucharest's business environment? Teodor Blidarus - The capital's business environment has changed a great deal over the last 10 years, and this has contributed enormously to the Romanian economy ranking second among the highest growth rates in Europe. The city is home to major R&D centres from...

Having data is great, but being able to use it is even better. Travelport, the online service provider for travel managers, wants to put the information gathered during business trips to good use with the Watson artificial intelligence platform developed by IBM. The technology developed by the two partners, soberly named IBM Travel Manager,...

We're still in the early stages, but artificial intelligence is going to have a major impact on the travel sector, generating major changes and disruptions. How is the travel market evolving? W. J. - Like the world around us, which is to say very quickly. In ten years, the way people travel and book has changed....

Artificial intelligence is all the rage in the media, but what is it really like in the everyday lives of Europe's citizens? According to a study published on 7 June by SAP Concur, the picture is rather mixed, depending on the country. The North of Europe seems to be very familiar with these new technologies, while the rest of the...

Stars of the digital world - Mark Zuckerberg (Facebook), Satay Nadella (Microsoft), Gini Rometty (IBM), Dara Khosrowshahi (Uber) -, welcoming Pepper robots and a myriad of start-ups involved in artificial intelligence or connected objects: organised for the third time at the Porte de Versailles exhibition centre by Publicis and Les Echos, this...

Chatbots are beginning to make their mark on the business travel landscape. Lufthansa, Vueling and more recently Transavia have already introduced their new recruits, named Mildred, Eva and Laura. Now it's Finnair's turn to introduce a chatbot called Finn, developed with Caravelo and accessible via the airline's Facebook page....

"Proprietary predictive algorithms": we've heard more exotic terminology when it comes to the world of travel. And yet... Behind this somewhat technical concept lies a new advance in travel experiences that are more closely tailored to individual expectations. The Trip.com application officially launches in France on 25 January. Its...