artificial intelligence

Having data is great, but being able to use it is even better. Travelport, the online service provider for travel managers, wants to put the information gathered during business trips to good use with the Watson artificial intelligence platform developed by IBM. The technology developed by the two partners, soberly named IBM Travel Manager,...

We're still in the early stages, but artificial intelligence is going to have a major impact on the travel sector, generating major changes and disruptions. How is the travel market evolving? W. J. - Like the world around us, which is to say very quickly. In ten years, the way people travel and book has changed....

Artificial intelligence is all the rage in the media, but what is it really like in the everyday lives of Europe's citizens? According to a study published on 7 June by SAP Concur, the picture is rather mixed, depending on the country. The North of Europe seems to be very familiar with these new technologies, while the rest of the...

Stars of the digital world - Mark Zuckerberg (Facebook), Satay Nadella (Microsoft), Gini Rometty (IBM), Dara Khosrowshahi (Uber) -, welcoming Pepper robots and a myriad of start-ups involved in artificial intelligence or connected objects: organised for the third time at the Porte de Versailles exhibition centre by Publicis and Les Echos, this...

Chatbots are beginning to make their mark on the business travel landscape. Lufthansa, Vueling and more recently Transavia have already introduced their new recruits, named Mildred, Eva and Laura. Now it's Finnair's turn to introduce a chatbot called Finn, developed with Caravelo and accessible via the airline's Facebook page....

"Proprietary predictive algorithms": we've heard more exotic terminology when it comes to the world of travel. And yet... Behind this somewhat technical concept lies a new advance in travel experiences that are more closely tailored to individual expectations. The Trip.com application officially launches in France on 25 January. Its...