artificial intelligence

The information had already been leaked a few days ago. We had to wait for it to be made official before we could get a clearer picture of TripActions' intentions. Well, it's now official: the business travel specialist has been renamed Navan. The platform is taking advantage of this rebranding to announce a number of changes to its offering, including the integration of the various...

Motorola ThinkPhone Lenovo ThinkPad aficionados will be delighted to learn that their computer has now been turned into a smartphone in the same vein with the Motorola ThinkPhone (it's from the same company). The same focus on the professional market, with quality and reliability at the top of the agenda, and the same kind of high-end specification, with a...

Faced with rising fares in the business travel sector, players are trying to get organised. This is particularly true in the air travel sector, where significant increases are expected on a number of strategic business travel routes, as illustrated by the recent Air Monitor 2023 report published by Amex GBT. Its competitor has now...

Automating responses to the simplest, most common requests in order to free up human time for more complex enquiries: this has been one of the main challenges facing business travel agencies for several years now. Like other players in the market, American Express GBT is now banking on a virtual assistant...

What are the key points of the Air Transport IT Insights 2021 report published by SITA? Sergio Colella - This report shows that Covid is playing a role in accelerating digitalisation. We see this in our everyday lives, and inevitably in the air transport sector. For almost ten years now, we have been interviewing...

How is the start of 2022 going for TripActions in France? Zahir Abdelouhab - We're just getting started, we're beginning to have interesting initial discussions with customers, the team is in place, we officially opened the offices in January: we're in the thick of things. The official launch was due to take place...

When and why did you launch 100 Bagages? Armelle Feumba - I launched 100 Bagages last year, based on my own personal experience: a baggage incident when my wheelchair didn't arrive at its destination. It was very unpleasant, especially as the service wasn't as good as it could have been. That's what prompted me to...

Zoomtopia, the annual conference organised by Zoom, was held on 13 and 14 September. It was an opportunity for the remote communications specialist to take stock of the past few months, which have obviously been marked by intense activity linked to containment measures around the world. "Over the last decade,...

Where do French companies stand on the road to ecomobility? What are the obstacles slowing down the transition to greener travel? What impact has the crisis had on the commitment of senior executives? These were the main questions addressed by the webinar organised by OpinionWay on Tuesday. The online conference was based...

From one edition to the next, this is undoubtedly one of the great showcases of the VivaTech trade fair, this flurry of futuristic inventions heralding the imminent arrival of flying taxis in the skies over major cities, as well as autonomous cars and soon even... houses in the clouds. Start-up Hover City, for example, has invented 'mobile' real estate. And all at the whim of...

Hyatt was one of the last major hotel groups not to reveal its plans for hybrid meetings. Now it has, with the presentation of its 'Together by Hyatt' series of event packages. The programme has been designed around four themes: technology, of course, but also expertise, the kind that Hyatt can offer organisers...

TMC "alternative": this is the new positioning advocated by FCM at the launch of its new visual identity on 10 March. The business travel agency's aim is to underline the flexibility it offers its customers in managing their business travel. The new technological platform currently under development will provide this flexibility. FCM...

Business travellers comparing airfares on Kayak, booking their business stay on Airbnb or Booking, or even a car-sharing journey on BlaBlaCar... at first sight, the image may seem "exotic". But these habits are far from anecdotal. And publishers of integrated business travel management solutions are sparing no effort to deploy...

The Lufthansa group has decided to work in close partnership with Google Cloud to optimise its operational performance. Passengers are regularly confronted with unforeseen events: flight delays, the need to rebook following missed connections, or extreme weather conditions. All of which can disrupt...

Artificial Intelligence (AI) has become a key part of Air Canada's strategy, with the airline launching a series of initiatives to shape the future of the services it provides to more than 50 million passengers each year. "Mega data and AI are now an integral part of our business," said Calin Rovinescu, president...

Better travel for less money... Innovation players are mobilising to combine business travel and price optimisation. For some time now, a new trend has been emerging: reverse yield management. While airlines and hoteliers are continually reviewing their rates in line with supply and demand, new tools are attempting to optimise the cost of business travel...

The British travel manager is definitely perplexed. A few days ago, a study published by the Business Travel Show revealed that travel buyers seem to be increasingly wary of NDC, even though the new distribution standard is becoming widespread in the airline sector. The show...

Will business travellers one day miss the envelope carefully prepared by their assistant containing the step-by-step roadmap of their trip, including plane tickets and hotel reservations? In any case, this famous envelope will soon no longer exist. Because the assistant in question will be virtual. Intelligent agents, chatbots, robotic concierges... Artificial intelligence,...

"Managing your business travel reporting as easily as buying a new pair of shoes on the Internet": this is the promise made by Carlson Wagonlit Travel (CWT) at the launch of CWT AnswerIQ. The new tool, unveiled on 13 November, is ambitious indeed. In the window, a stock of...

How would you describe Bucharest's business environment? Teodor Blidarus - The capital's business environment has changed a great deal over the last 10 years, and this has contributed enormously to the Romanian economy ranking second among the highest growth rates in Europe. The city is home to major R&D centres from...