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Covid-19

Deconfinement: a gradual and cautious return to normality

Freedom of movement, but subject to conditions. Although deconfinement will take place on 11 May as announced, travel will still be largely restricted, and will only be authorised within a limit of 100 km, except for compelling professional or family reasons. The release from confinement will therefore take place "gradually" and "cautiously", in the words of...

Hilton: new health standards with the CleanStay programme

Following in the footsteps of Marriott, Accor and B&B Hotels, it is now Hilton's turn to announce its set of sanitation measures required for the resumption of operations. To build these standards of cleanliness designed to reassure customers and guarantee the safety of staff, the hotel group has teamed up with a supplier - RB, manufacturer...

Best Western stands by its hoteliers

With business down by 95% since the start of the lock-up, and only 15% of its network's establishments open in France, Best Western, like most hotel groups, has been hit hard by the Covid-19 crisis. And, like most of them, the cooperative is preparing for the resumption of business with...

Air France: €7 billion in state support

As confirmed on 24 April by the management of the Franco-Dutch group, France will release a €7 billion package to ensure the survival of the Air France KLM group. Most of this aid (four billion) will be based on a loan guaranteed by the French State, which provides for two one-year extension options....

Will tomorrow's economy class be under lock and key?

Despite being grounded, the airline industry remains mobilised and focused on one objective: to convince travellers to board again for business or pleasure. This presupposes a rapid response to health imperatives, and particularly to the problem of social distancing. An equation all the more...

Is the train in a strong position after the crisis?

In a post-confinement world, where Covid-19 acts like a sword of Damocles on travel, the battle between rail and air is likely to be fierce to attract future travellers, particularly on relatively short routes. Since the launch of the high-speed rail networks, we already know that the train has little to...

Marriott redefines its health standards

The Covid-19 pandemic has presented the tourism sector with a health challenge, so that it can get back to business under the right conditions. To this end, while others are working on labels, the Marriott hotel group has created the Global Cleanliness Council, focused on developing a new generation of cleanliness standards and...

Air France: masks for travellers and kits for...

Since last Monday, the French airline has been distributing masks at the entrance to aircraft to passengers who are not already wearing them, a measure introduced for flights on which social distancing between passengers is not possible. The company was recently singled out for criticism by a France 2 report showing the lack of...

Interview with : Julien Chambert, Founder of CBT Conseil

How has CBT Conseil's organisation changed in response to the crisis? Julien Chambert - The ability to work remotely is in CBT Conseil's DNA, and a Business Continuity Plan had already been put in place to enable us to respond to a call for tenders some time ago. Our teams have...

Companies are working on a post-Covid19 "66% standard

Will there be more space in economy class when we return to our aircraft? This is probably the most positive consequence that the coronavirus pandemic will have for passengers in what could be the future configuration of air transport. According to Alexandre de Juniac, the Director General of IATA, the International Air Transport Association...

Containment and mobility: the smartphones have spoken

How have the movements of the French population reacted to the coronavirus? Studies on the subject have been multiplying for several weeks now, in an attempt to provide an answer with varying degrees of reliability and objectivity. The report recently published by Kisio - a subsidiary of Keolis - and the Roland Berger consultancy...

Emirates wants to extend passenger screening

Ten minutes: that's how long the blood test adopted by Emirates at Dubai airport takes to ensure that no departing passenger has been contaminated. The experiment was carried out on 15 March in terminal 3 of the Dubai hub, in the group check-in area, on travellers boarding for Tunisia. However, the...

At a standstill, Business Travel players wait and see

A recent survey published by the GBTA reveals a stark - and unsurprising - fact: business travel has come to a complete standstill. 98% of the companies surveyed have interrupted their international travel, and 92% domestically. Of course, this freeze in business travel is not without consequences for the...

Interview with : Julien Lesaicherre, Global Sales Director, Workplace by Facebook

Can you already put a figure on the Covid-19 effect, in terms of use of Workplace by Facebook? Julien Lesaicherre - We don't have any figures for the Covid-19 effect, but what is clear is that we are receiving a lot of requests from customers, and that our teams are working 7 days a week, 24 hours a day. With the...

Air France-KLM: results fall and State aid expected

A 56.6% fall in the number of passengers carried, traffic down 50.6%, a load factor down 20.5 pts: unsurprisingly, the figures published by the Air France-KLM group for March were largely impacted by the global spread of the Covid-19 virus. And this is certainly not because the...

Interview with Didier Le Calvez Didier Le Calvez (Ré-Management & Heloise's Choice)

How do you see a way out of the current crisis? D. L. C - This crisis is unprecedented for everyone. We are hearing catastrophic scenarios, with no prospect of recovery for two or three years. For my part, I remain calm. This is certainly a very serious crisis for the hotel industry, but any crisis...

Interview with Ariane Gorin Ariane Gorin, President of Egencia and Expedia Business Services

Normally, it would be logical to ask you whether your governance is a continuation of that of Rob Greyber. We can imagine that your presidency will necessarily be unprecedented, given the current context... Ariane Gorin - Right now, all our energy is focused on helping our corporate customers deal with the crisis and prepare for the future. In this...

Innovative screening technology being tested by Etihad

From the end of April, Etihad will be embarking on an unprecedented experiment in air transport health monitoring. Abu Dhabi airport, the airline's hub, will be equipped with self-service kiosks on which passengers' temperature, heart rate and respiratory rate will be measured....

Brussels Airlines: no take-offs before 15 May

Brussels Airlines is extending its temporary flight suspension by four weeks. Announced for 20 April, the resumption of commercial activities is now scheduled for 15 May. "Like the entire global aviation and tourism sector, Brussels Airlines has also been hard hit by this unprecedented crisis", said Dieter...

Hotel groups: between closures, cost-cutting and generosity

An unprecedented crisis calls for an exceptional situation: two-thirds of Accor hotels will be closed in the coming weeks. Already, with much of the world in a state of lockdown, almost half of the French group's 5,000 or so establishments around the world are closed. The current crisis has imposed other measures to...