duty of care

Air France-KLM is enhancing its relations with companies by adding Amadeus' Cytric suite to the list of partners for its BlueConnect online booking tool, dedicated to the airline group's corporate customers. As one of the world's leading providers of travel-related technologies, Amadeus will be integrating its various solutions into the BlueConnect booking tool...

Ilios International has just announced that it has raised €1 million to continue its development and strengthen its position in the security and assistance market. Can you tell us more about the origins of your company? Thibault Janin - Security risks have evolved, which is why we need to change things. We don't...

Every year, it's a good opportunity to look back over the past few months and consider what the near future might hold for business travel: on Wednesday, American Express GBT organised the 32nd EVP 2023 in Paris. At the same time, it unveiled the results of its Business Travel Barometer. Among the many elements deciphered...

So which destinations are the safest to travel to? Every year, different players take part in this exercise, using different methodologies and on different scales. The latest ranking was published in the UK by Which? based on data from STC. Several criteria were combined, including the risk of...

ISO 20121, ISO 14001, ISO 9001: the travel industry has recently become accustomed to seeing the proliferation of eco-responsible standards in the MICE sector. This time, the ISO 31030 standard tackles a completely different form of responsibility, that of companies' duty to protect. Driven by the pandemic, driven by the...

What have you learned from the latest EVP barometer published by American Express GBT? Adrien Cannes - Business travel is a way of doing things in person. So we tried to take a step back and look at the value of a meeting compared with a videoconference, a phone call, a chat... We were able to conclude that the value...

Looking for a light at the end of the tunnel, the business travel industry is looking for a deadline to cling to in order to see a return to pre-crisis travel volumes. The study published on Tuesday by the BTS (Business Travel Show) may provide some answers. A total of 139 travel buyers were surveyed during the month of...

With crisis after crisis, it's hard to predict what the future will bring. But TripActions has tried its hand at the exercise, surveying nearly 400 French business travellers and other decision-makers in the sector. According to the newcomer to the French market, the results were fairly positive, with the conclusion that...

After almost two weeks of war, have all business travellers and expatriates left Ukraine? Xavier Carn - Most companies have exfiltrated or advised their employees to leave Ukraine. At International SOS, we advised our members to leave the country a fortnight ago. The companies that...

With business travel in Europe once again hampered by testing and even confinement measures, it's hard to imagine what 2022 will be like for business travellers and their travel managers. However, the Institut du Travel Management (ITM) has attempted to do just that, based on the testimonies gathered at the end of the...

"Global security doesn't stop at 5 o'clock in the afternoon": this is the relentless premise behind the launch of BCD Alert on 17 November by the business travel agency. A new mobile application targeting duty of care, offering an additional solution for travel managers and security officers....

The traditional back-to-school event for buyers and travel managers, Univ'AirPlus was held on Thursday 9 September. This was the first time that the event had been organised virtually, due to the uncertainties surrounding the pandemic and the desire of the corporate payments specialist to ensure that it actually took place. The theme of this fifteenth edition was...

Taking care of business travellers and their safety: the leitmotif of travel management has never seemed so crucial. A study published by BCD Travel confirms this, if confirmation were needed. Among the priorities cited by the travel managers questioned last April, the duty of care ranks first. For 99%...

FREENOW for Business has published a practical, costed guide to kick-starting the resumption of business travel without exposing travellers to risk, and thereby fulfilling every company's duty to protect. Starting from a simple but unavoidable observation - "The world has changed, mobility must be rethought...

Will business travel to Africa quickly return to its pre-Covid form? Despite advances in vaccination, the shadow of PCR tests, quarantines and closed borders continues to haunt short business trips to the continent. It's an uncertainty that struck as early as 4 March 2020...

How have your customers' requirements changed since the start of the Covid 19 crisis? Cécile Caplin - The Covid crisis has brought with it a host of travel restrictions and the complexity of all movements and travel, both personal and professional. Overall, since March last year, we've entered a period of...

Amadeus is stepping up its partnerships at the end of 2020. In the wake of a joint announcement with Conferma and Booking on the payment of hotel bookings using virtual cards, its latest agreement is in the field of insurance. The specialist in travel-related technologies has joined forces with AXA Partners to...

A world that is less and less safe. This was clear to everyone, especially the 1,300 business decision-makers surveyed by Ipsos for the International SOS "Travel Risk Outlook 2020" study. Of these professionals, 68% (%) predicted an increase in security threats, an increase of 23 points compared to the previous year...

"It couldn't happen to me, I know the destination like the back of my hand". And yet... "The most complicated people to deal with are the old hands at business travel," says Xavier Carn, EMEA Vice President Security at International SOS. They tell you 'you're not going to teach me what to do', and strangely enough, they're the ones...

Companies are not alone in their duty to protect their employees. A host of players are involved in making business travel safer. As the cornerstones of travel, business travel agencies are obviously at the heart of the system, as they hold the key information on itineraries and organise the validation circuit...