duty of care

Based on their experience, do you think that frequent travellers have a distorted perception of the risks? Émile Pérez - It's true that familiarity with the terrain can reduce vigilance. However, I've spent 20 years travelling the world. Perhaps it's due to my temperament, but I've always been careful, including in...

People confined, travel cancelled, events postponed: right from the start of the pandemic, the coronavirus had a very strong impact on business travel, starting in Asia, then Europe, before the whole world pulled back the curtain for a few months, overcome by the circulation of the virus. "The safety of our agents...

GardaWorld, the world's largest privately-held security services company, has further strengthened its footprint with the acquisition of WorldAware. This American company specialises in integrated security risk management, with solutions that integrate threat intelligence with innovative technologies and world-class response services. The acquisition of WorldAware by...

The upturn in business travel is becoming clearer, according to a study published on 4 June by International SOS. The travel security specialist estimates that nearly eight out of ten French companies (77%) are planning a business trip to Europe in the next three months. French business travellers are even looking ahead to...

How has CBT Conseil's organisation changed in response to the crisis? Julien Chambert - The ability to work remotely is in CBT Conseil's DNA, and a Business Continuity Plan had already been put in place to enable us to respond to a call for tenders some time ago. Our teams have...

Normally, it would be logical to ask you whether your governance is a continuation of that of Rob Greyber. We can imagine that your presidency will necessarily be unprecedented, given the current context... Ariane Gorin - Right now, all our energy is focused on helping our corporate customers deal with the crisis and prepare for the future. In this...

Egencia took advantage of the Business Travel Show, held in London on 20 and 21 February, to unveil some of its new features. Among them, the "Egencia Hotel Conversations" tool is designed to facilitate direct dialogue between business travellers and their establishments. The managers of the business travel agency are quick to point out that this is "the first time that Egencia has...

Could it be that travel managers are guided solely by the quest for savings? Behind this - purely ironic - question lies perhaps the end of certain prejudices that sometimes weigh on the profession of travel manager, which is in the throes of change, at the crossroads of purchasing, technology and human resources... And it is precisely in...

While the duty of care issue spares no company and excludes no business traveller, certain categories of mobile professionals are more exposed than others. With this in mind, Premier Suites unveiled a brand new programme on 28 January, targeting female business travellers. The British specialist in hotel residences is now offering a range of services aimed at...

From trade fairs to conferences, white papers to press articles, the notion of duty of care has been the focus of attention for several years now. However, the transition from theory to practice is proving laborious... According to a study published by International SOS, travel policies are still neglecting the duty of care...

Aware that the "duty of care" issue may be holding back travel managers when it comes to opting for new entrants to the business travel market, Uber is taking new measures. The VTC platform has just announced the integration of new functionalities designed to improve traveller safety. These tools will be integrated into the...

According to a study carried out by ACTE Global (Association of Corporate Travel Executives) and International SOS, hotel security is not sufficiently evaluated by companies. According to the two business travel specialists, only one company in five (19 %) takes this criterion into account in its accommodation policy. security measures...

It's what business travellers dread. The unexpected, the grain of sand that jams the mechanism of a business trip. But it is also the travel manager's worst enemy, not only out of simple empathy for a colleague in difficulty, but also and above all because the employer is criminally liable for the employees who travel on his or her behalf.

For some travellers, loyalty is more important than safety. This is the finding of a study conducted by Carlson Wagonlit Travel on 2,000 people and published on 31 May. According to the Travel Management Company (TMC), three out of ten business travellers prefer to disobey the rules set by their company in order to benefit from hotel loyalty programmes....

American Express Global Business Travel (GBT) is stepping up a gear in the urban transport sector. The GBT recently unveiled a distribution agreement with Lyft. By teaming up with Uber's competitor, American Express GBT aims to improve the experience of business travellers while guaranteeing Travel Managers greater visibility of booking data, and therefore...

"I spend my life travelling for work, and I have the impression that everything has been done for these men in grey. As if they needed reassurance", says Inès de la Fressange, the new ambassador for MGallery by Sofitel. In 2013, this hotel chain launched a programme aimed at women - "Inspired by Her"...

Sam is moving up a gear with a new version. The chatbot from business travel agency FCM Travel, released last November, seems to have found its audience and is extending its scope. We are currently developing a version of Sam for travel managers in response to requests from our customers," explains Michel Rouse,...

More than 350 buyers and partners converged on the Pavillon Cambon in Paris on 7 March at the invitation of American Express Global Business Travel (GBT) for EVP 2018. In 27 editions, the format, date and venue have logically changed. But the objective remains the same: to identify the major trends...

Unfortunately, it has become a commonplace: there are no longer any safe destinations for business travel or tourism. A study published on September 4 by the Business Travel Summit Amsterdam confirms the trend. The organisers of the event - which will be held on 26 and 27 September at the RAI...

BCD Travel is strengthening the security aspect of its TripSource mobile tool by integrating travel alerts. In practical terms, notifications are sent directly to business travellers on their mobile devices, alerting them to risks that could affect their trip. The launch of this new feature obviously comes at a particularly opportune time, just a few days after...