luggage

Launched at the end of 2023 in Canada and then in the United States, baggage tracking with Air Canada is now being extended to Europe. Passengers travelling from Paris, London, Dublin and Edinburgh can now benefit from this new functionality within the Air Canada app. The service is also available to customers departing from Rome, Milan and Copenhagen. In addition to...

Why keep it simple when you can keep it complicated? Just over a year ago, the European Union announced that it was abolishing the 100ml rule for liquids and authorising people to keep computers, mobile phones and other electronic devices in their bags. But just three months after this relaxation of controls...

Members of the European Parliament have voted in favour of a proposal allowing air passengers to bring two pieces of hand luggage (a personal item and a small piece of cabin baggage) on board at no extra charge. Several European media have confirmed this information. This rule will particularly hamper ultra-low-cost airlines such as Ryanair or...

Under discussion for 12 years, the European Union's transport ministers have finally agreed on the reform of EU261 legislation, which governs the rights of air passengers in the event of delays or cancellations. Predictably, the EU has tried to have it both ways. No one will find...

Tougher rights for European travellers when flights are delayed. This is what the European Union wants. A proposal has been under discussion for several years. It should change the rules that airline lobbies consider too intransigent. At present, a three-hour flight delay entitles passengers to compensation. According to the...

Delayed delivery of baggage, or at worst its loss, is a source of anxiety for air passengers. And with good reason. According to the 2024 baggage handling report by AirHelp, a travel technology company, 36.1 million units were not delivered correctly in 2023. This, out of a total of 5.2 billion passengers,...

We know that Ryanair's very low fares are more than made up for by all the ancillary services, dearly sold to passengers. A passenger who buys a ticket for €35 one way, for example, could end up paying up to €100 more depending on the options or a...

This is one of the latest trends in additional services. After considering on-board baggage as a financial windfall by imposing it as an ancillary charge to the detriment of the passenger, airlines are now turning it into a source of satisfaction. Their aim is laudable, to say the least: to lighten the burden on passengers. Lufthansa is...

The Baltic States are clearly harbouring great ambitions to carve out a place for themselves on the international mobility scene. Riga airport is expecting a new terminal and a business district, RIX Airport City, by 2028. And the inauguration of the new Riga-Vilnius train line was celebrated a year ago. And as the year begins...

How would you sum up 2024 for SITA? Sergio Colella - 2024 was an exceptional year for air travel, as confirmed by IATA. Last year we once again reached the pre-Covid figures, with more than 4 billion passengers. SITA naturally benefited from this. For us, it was a...

Less than 1% of passengers have their baggage - temporarily - misplaced on United Airlines. However, for those who do experience this type of mishap, United is now integrating Apple Share Item Location into its app. Now available on Apple iOS 18.2, iPadOS 18.2 or macOS 15.2., Apple's Share Item Location feature allows customers to...

Air Canada is adapting its baggage charges from 3 January 2025, bringing them into line with those of its competitors in Canada and the United States. The Canadian national carrier will charge cabin baggage for passengers using the "basic fare". On routes within North America...

Air France and Alltheway are extending their baggage drop-off and delivery solutions in the Paris region, so you can leave the airport without worrying about collecting your baggage, go straight to the office or to an appointment in Paris, and collect your bags later at the hotel or at home. A logical extension of the service offered by the airline...

For almost ten years now, Nannybag has been giving its users peace of mind when travelling anywhere in the world, thanks to its collaborative luggage storage service provided by partner retailers. Now the start-up is offering a new option, this time for air passengers. It has joined forces with Safe Bag, a leading...

IdeaWorksCompany, a consultancy that analyses airline ancillary revenues, and CarTrawler, a global B2B provider of car rental and mobility solutions for the travel industry, have in a recent study estimated that airline ancillary revenues will have reached $117.9 billion worldwide by 2023....

If you don't want to be burdened with luggage on the way to the airport, the airport will come to you. In a way, this is Alltheway's new motto. Since mid-2023, the start-up has been offering travellers on Air France a baggage collection solution at relay points. In this case, Parisian hotels...

8 kg for cabin baggage, 23 kg for hold baggage. The drastic baggage restrictions for Finnair business class passengers will have lasted just over six months. The airline has just announced that it has changed the rules again, with immediate effect. The decision by...

A new function on the mobile application that allows customers on a domestic flight to track their baggage in real time. This is what Air Canada has been offering since December. The carrier is also making it possible to track mobility aids at key points in their journey. "At Air...

The Hong Kong authorities are continuing to work on making the former British colony more attractive to international travellers. Improving services at Hong Kong International Airport (HKIA) is part of this approach, according to the territory's government. Travellers flying from Hong Kong will soon be able to benefit from security checks without...