Mobile functionality: American trains finally catching up

The United States is often at the forefront of innovation. And it intends to prove this quickly when it comes to artificial intelligence. But there is one area that continues to elude this technological leadership: the train. The poor relation of mobility in the US, rail is finally being modernised, at least as far as mobile functions are concerned. Amtrak unveiled the new version of its application on 12 March. It includes a number of features that have been eagerly awaited by travellers.

The Amtrak application now allows you to consult the status and potential of your trains in real time. delay of their train. The train's progress from station to station is also available. In addition, passengers now have the option of select their seat when booking. The feature is available on all Acela Express trains and in business class on Northeast Regional, Palmetto, Vermonter and Carolinian trains. Last but not least: the mobile application now allows passengers to modify their journey.

These are all "novelties" that European travellers have taken for granted for a long time, but which should help to change the American public's perception of the train. " Recognizing that our customers are constantly on the move, Amtrak is committed to continually improving and expanding our mobile platform. We're looking forward to working with you," says Eliot Hamlisch, Amtrak's Executive Vice President and Chief Commercial Officer. " We've listened to our customers and improved the design and functionality of the Amtrak app for a better experience. These new updates make it even easier for customers to focus on their journeys, with more convenient access to tickets, train status and more while on the move. ".