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Marriott: an all-in-one travel platform for SMEs

The pandemic demonstrated the vitality of SMEs and SMIs, who were the first to return to business travel when the first restrictions were lifted. It's a trend that has continued unabated ever since, and one that is of the utmost interest to the leaders in the hotel industry, who were previously more inclined to pamper large multinationals than to attract this...

Ouigo: easier bookings for business travellers

With the expected growth of Ouigo, which will account for 30% of the SNCF's high-speed offer by 2027 compared with 20% today, the railway company is opening up the distribution of its low-cost offer to leisure and business travel agencies, abandoning its original principle of selling exclusively direct via the website...

BCD Travel: technology first

"To be the best rather than the biggest". For Stephan Baars, head of BCD Travel, American Express GBT's takeover of CWT - Europe's No. 1 and No. 3 business travel agencies respectively, with BCD sandwiched between the two - is not a cause for concern: "They were already No. 1, so there's no need to...

NDC: a growing standard according to Navan

NDC is gradually becoming a way of life for business travellers. Initiated by IATA in the early 2010s, New Distribution Capability (NDC) enables airlines to offer travel agencies and their corporate customers a wider range of content...

Amex GBT barometer: cost control, safety and environmental responsibility

"A return to a certain normality after years of post-Covid recovery": the 2024 edition of the American Express GBT Business Travel Barometer translates into figures what most players in business tourism have been able to feel: an upward trend in travel volumes in 2023. However, after a...

2023 rankings: where are American business travellers heading?

After decoding the travel habits of European professionals, BCD Travel crosses the Atlantic to focus on the US market. With the same question: which destinations are the most popular for business travel? This new study published by TMC confirms the dynamism of the transatlantic axis. In fact, just as...

Direct Travel: towards a new giant in business travel?

One giant fades, another awakens... While CWT is set to merge into an ever-expanding Amex GBT entity, another player could well rise to the forefront of the business travel scene. On 2 April, Steve Singh made the acquisition of Direct Travel official. And the founder of Concur did not hesitate to...

American Express GBT acquires competitor CWT

A major coup in the world of business travel. The world's leading business travel agency, American Express Global Business Travel (GBT), is acquiring its competitor CWT and, potentially, its 4,000 customers. In other words, the coming together of two heavyweights in the world of business travel, but more generally in the world of travel...

Business destinations: BCD Travel unveils its 2023 list of top destinations

The BCD Travel 2023 Cities & Trends Report was unveiled on 14 March. It takes stock of the habits of European business travellers, and in particular of the most popular business destinations last year. Amsterdam came out on top, ahead of two key business hubs: London and Frankfurt. Paris will have to...

Amex GBT Egencia: AI and Expedia join forces to track...

The relationship between American Express Global Business Travel and the Expedia group began with a transaction. The sale of Egencia to TMC in 2021. Three years later, it has taken a completely different turn, based on a mutually beneficial cooperation that also and above all benefits business travellers. "We are...

Electric car hire: business travellers keep the brakes on...

While several major players in the mobility sector are slowing down or even backing away from the electric car, the latest study published by BCD Travel would seem to confirm their decision... If the business travel agency is to be believed, business travellers are still very reluctant to adopt this option. Of the 919 professionals...

Ticket prices stabilised, but negotiations complicated according to Air Monitor 2024

After a 2023 marked by both the gradual return of business travel and widespread inflation, 2024 could be the year of stabilisation. This is the trend that emerges from the Air Monitor 2024 report published on Monday by American Express GBT: "In all regions, fluctuations in fares are expected to stabilise....

Business travel and disability: IBM turns to Amex GBT

From 28 August to 8 September, some 4,400 international athletes will converge on France for the Paris 2024 Paralympic Games. In the run-up to this major event, American Express Global Business Travel (Amex GBT) is making its contribution to inclusive mobility. On 4 December, Amex GBT unveiled a "new accessibility solution...

Amex GBT says internal meetings are a great success

It's a trend that has already been identified for several months, and American Express GBT is shedding new light on it: the attitudes generated by the health crisis are prompting companies to bring their staff together more frequently. And the trend is set to continue next year, according to the "Global Meetings & Events Forecast...

TMC critical of the new reservation system for the...

In order to fine-tune its yield management system and adapt to more open rail competition on its most profitable lines, SNCF has been moving in successive stages since 26 September to a new booking platform to replace the ageing ResaRail system. Starting with BtoB reservations for...

American Express GBT predicts that hotels will still be more expensive in 2024

Business travellers around the world are still paying more and more for their accommodation. While hotel rates have started to rise above 2019 levels fairly quickly, American Express GBT is forecasting a widespread increase for the coming year. Its Hotel Monitor 2024 report estimates the evolution of...

Fairjungle strengthens its rail offering in the North with Trainline

Trainline and Fairjungle are strengthening their partnership with the addition of services from the Swiss, Belgian and Dutch national railways. Through Trainline Partner Solutions, Trainline's BtoB division, the young TMC now benefits from SBB inventories and Benerail, the Belgian-Dutch platform founded in 2003 by SNCB and NS....

Interview: Zahir Abdelouhab, SVP EMEA, Navan

How is Navan doing in the French market? Zahir Abdelouhab - Navan France currently employs around fifty people in Paris. However, we also have customers in the provinces and in Monaco. And we regularly have to travel to meet local needs. What is the profile of your customers, and...

CWT has downloaded WhatsApp

By the summer of 2023, CWT will have joined the WhatsApp 'business travel' group. A community that includes the likes of Air France and Amex GBT. That's almost three and a half years after the launch of CWT's messaging service. The famous channel has been added to an offering that already includes the myCWT app,...

Car hire: Amex GBT is betting on a lull in the...

The trend will not have escaped the attention of French businesses: 2022 will have been a year of high car hire costs, to say the least. The Ground Monitor report published by American Express Global Business Travel (GBT) confirms this surge in prices. The price study even estimates the increase in car hire prices at +15.4 %....