TMC

Amex GBT's chatbot is honing its conversational skills. On Wednesday, the TMC announced that its virtual agent, launched in 2020, was gaining in power thanks to artificial intelligence. More specifically, it is using a large-scale language model (LLM) to make exchanges more fluid, more natural, more...

Two major players in the travel management sector have just strengthened their ties and integrated their technologies. Amadeus and BCD Travel announced a new partnership in mid-May. Under the terms of this agreement, the business travel agency will be able to provide Cytric via Microsoft Teams, thus moving into Easy mode. In practical terms, this means that business travellers can manage their journeys...

What role do trains play in business travel, and what role do business travellers play on trains? That's how the study published by BCD Travel at the end of April might be summed up. TMC surveyed no fewer than 681 business travellers, both in Europe (60%) and Asia-Pacific (40%). All were...

There are no major changes in this new ranking drawn up on Thursday by BCD Travel in its Cities & Trends 2025 report. According to the data collected in 2024 by TMC - based on flight and car hire bookings - Germany remains the continent's number 1 business destination for travellers...

After the Belgian-Dutch distribution platform Benerail and the Swiss company SBB at the end of 2023, Fairjungle is now adding Trenitalia to its booking platform, thanks to its partnership with Trainline. To offer the Italian carrier's trains, TMC is using Trainline Partner Solution, the rail distribution group's BtoB tool....

A new twist in the process of the takeover of CWT by its competitor American Express GBT... After initially denouncing the consequences of the operation on the business travel agency market, the CMA is now reconsidering its position. Last November, the British competition authority dampened the ardour of the two protagonists. Arguing in particular...

Airbnb seemed destined to lose ground as the major business destinations tightened their regulations against it. This was particularly true in the business travel segment, with its Airbnb for Work offering keeping a low profile since the health crisis. Today, the American giant is bouncing back by teaming up with another "new...

How do you interpret your appointment as Head of Corporate Travel for Sabre in France? Cédric Lefort - It reflects a real desire to move forward in the French market and to grow, in particular by investing in sales staff. One of my first priorities is to recruit 'hunters' to make acquisitions. Read more...

The takeover of CWT by American Express GBT is certainly not going down well with everyone... Scrutinised with the utmost suspicion by the British authorities for several months, it is now the subject of a complaint in the United States. The US Department of Justice (DOJ) filed the complaint on 10 January, arguing that "the proposed $570 million transaction...

What can we learn from 2024 in the field of travel management? Sabah Kahoul - The year was marked by a particular focus on sustainable development and the reduction of CO2 emissions. There is a real awareness in all companies, whatever their size or activity. It is...

What can travel managers expect in 2025? This is the question to which BCD Travel aims to provide some answers with the publication of its new Travel Market Report - 2025 Oulook. The twenty-page report takes stock of the major trends likely to shape the business landscape...

The main news for Hcorpo in 2024 was the announcement of your partnership with TotalEnergies to add a hotel component to their Mobility Corporate payment card. What are the advantages of this partnership for users of the card? Salomé Mogier - TotalEnergies chose us after an invitation to tender, and their...

Corporate hotel reservation specialist CDS Groupe is continuing to expand its presence in Europe. In 2023, the group had already acquired Corporate Rates Club, a hotel reservation platform renowned in Germany, particularly among SMEs, and a competitor of HRS in this market. This was in addition to the acquisition of the travel business...

Exactly 187 travel managers took part in the question and answer session with BCD Travel. 187 witnesses to the evolution of the profession, for better or for worse, one might be tempted to sum up. According to the results of the survey conducted by TMC, travel managers spend the majority of their time.... managing...

How did Amplitudes start and evolve? José Martinez - I set up Amplitudes in 1991, with virtually no resources, in the suburbs of Toulouse, and I quickly turned my attention to creating tailor-made trips, drawing on my own experience. Given the fairly high-end clientele interested in this offer, a...

Will we one day see a merger between the two mega-TMCs, American Express GBT and CWT? Nothing is less certain after reading the interim report published on 6 November by the UK's Competition and Markets Authority (CMA). For several weeks now, the CMA has been examining the potential consequences...

While it waits to seal its union with American Express GBT, CWT is taking care of its technological dowry. And as it is now impossible to venture into this field without being confronted with AI, CWT is also announcing new functionalities powered by artificial intelligence, designed by ThoughtSpot. With ambitious promises in terms of reporting for...

When it comes to the environment, there's a lot of talk, good resolutions and sometimes greenwashing... and then there's the reality on the ground. Business travel is no exception. While all business travel players are more or less openly involved in eco-responsible initiatives, travellers remain... "pragmatic'. And when it comes to booking their flight,...

Navan has teamed up with Brex to combine the best of business travel and corporate cards, combining travel management, expense management and the corporate card programme through the integrated BrexPay solution for Navan. The scope of this partnership extends primarily to the United States, where Brex has 25...

Announced last March, the intention of American Express GBT (Amex GBT) to acquire its competitor CWT for 570 million dollars has not been a smooth ride. The merger of the world's No. 1 and No. 3 business travel agencies was bound to arouse the fears of the competition authorities, in particular the Competition Commission...