travel policy

Were you surprised by the results of the EVP barometer? Yorick Charveriat - What surprised me was the strong growth seen in 2018, which should be even more marked in 2019. As far as trends in travel management are concerned, I don't think there's much talk of travellers buying into the policy...

The 2019 edition of the European Business Travel Barometer was unveiled on 20 March in Paris at Terminal 7, Porte de Versailles. The annual study published by American Express GBT shows that 2018 was more dynamic than expected. In fact, the percentage increase in spending (+3.81TP3Q) exceeds - slightly - the forecasts of the previous barometer. If...

For several months now, it has been the issue of the moment, in the spotlight of the business travel ecosystem: the well-being of business travellers. BCD Travel has added its contribution to the debate with a global study published on 12 March. The business travel agency surveyed around fifty travel managers to better identify the most important issues for...

Could it be that travel managers are guided solely by the quest for savings? Behind this - purely ironic - question lies perhaps the end of certain prejudices that sometimes weigh on the profession of travel manager, which is in the throes of change, at the crossroads of purchasing, technology and human resources... And it is precisely in...

What can bots, and more generally automation tools, actually do for business travellers and travel managers? This was the question raised by GBTA France at the Experts' Forum organised by the association on 22 January at the French Event Booster at Porte de Versailles. It's a huge subject...

"Business travel is my whole career, it's everything I love! The enthusiasm of Céline Foglia, travel manager for nearly seven years at the Akka engineering and technology consultancy group, is enough to make anyone want to do it. I hadn't thought about it when I started out as a travel agent," she says. I never...

Today's travel manager has to know how to do everything. How do you see the profession of travel manager changing? Sabah Kahoul - During my time as a travel manager at Microsoft, I have seen the profession reorganise, become more professional, broaden its geographical scope and extend to categories such as meetings & events, car fleets, mobility, etc.

From trade fairs to conferences, white papers to press articles, the notion of duty of care has been the focus of attention for several years now. However, the transition from theory to practice is proving laborious... According to a study published by International SOS, travel policies are still neglecting the duty of care...

"Managing your business travel reporting as easily as buying a new pair of shoes on the Internet": this is the promise made by Carlson Wagonlit Travel (CWT) at the launch of CWT AnswerIQ. The new tool, unveiled on 13 November, is ambitious indeed. In the window, a stock of...

How would you describe Fairjungle? Samir Idris - The start-up was created just over a year ago and our service has been available since January. Fairjungle is a B2B platform that enables its customers to make savings on their business travel and rewards thrifty employees. To do this, we define...

For many business travellers, 2008 will be remembered as an annus horribilis, marking a rather abrupt change of direction in the history of business travel. My first business trip was in 2006," recalls this former hotel industry professional. It was a trip to Dubai, in business class and in a five-star hotel. The whole...

Travel policies are not reviewed regularly enough Does the voice of the traveller count when it comes to defining travel policy? Pascal Jungfer - We don't really listen to business travellers. Few companies really take the pulse of their employees through surveys that are exhaustive, regular and independent....

With the simultaneous acquisition of iAlbatros and Xpenditure in March 2017, Sodexo's offensive into the business travel market was only a matter of time. Since 5 June, it's official: a new player has made a remarkable entry into the business travel ecosystem, despite being used to 'disruptive' announcements. Rydoo - as it is called - intends to embody...

For some travellers, loyalty is more important than safety. This is the finding of a study conducted by Carlson Wagonlit Travel on 2,000 people and published on 31 May. According to the Travel Management Company (TMC), three out of ten business travellers prefer to disobey the rules set by their company in order to benefit from hotel loyalty programmes....

American Express Global Business Travel (GBT) is stepping up a gear in the urban transport sector. The GBT recently unveiled a distribution agreement with Lyft. By teaming up with Uber's competitor, American Express GBT aims to improve the experience of business travellers while guaranteeing Travel Managers greater visibility of booking data, and therefore...

One week follows another in business travel news: from surveys to infographics, market players compete to provide data on the current state of bleisure. The latest publication on the subject is by Egencia, and has the advantage of being based on a vast international sample. The study - soberly entitled "Egencia Bleisure Trends"...

Receipts that travellers accumulate in their wallets or in an envelope, at the risk of losing them; sums that are entered by hand or, at best, in an Excel file; invoices that have to be sent to the management controller... Expense claims are often a tedious and time-consuming process....

Keeping a relatively low profile since its acquisition by American Express GBT, KDS is back in the spotlight. The business travel technology specialist is adding new features to its KDS Neo booking tool. These will be available from 8 July, targeting both business and corporate travellers. In addition to extending the range of...

Ah, that damned time that stubbornly refuses to suspend its flight... Every day, millions of business travellers battle against all the clocks in the world, running from taxi to plane, from hotel to meeting. As a result, they are forced to find their own little tricks and habits to make their journeys more productive...

How did you choose your business travel agency? Juliet Thanwerdas - We needed to centralise bookings and monitor travel expenses. The criteria focused on the agency's leadership and its openness to BlablaCar's start-up culture. This choice was made before I arrived, but I've already got to grips with the tool...