Corporate travel agencies

Business travel agencies have embarked on a profound transformation with the arrival of online business travel. Faced with new challenges, the race to innovate is resulting in new services dedicated to business travellers and travel managers. Objectives of the TMC improving the travel experience while controlling costs, helping the company to manage the duty of careto effectively assist passengers in the event of turbulence... (see more)

Book in advance, expense reportsAt the heart of the business travel ecosystem, the travel management company must connect to the company's tools to centralise data. And find the right balance between technology and the expertise of travel consultants.

Frequent Flyer Travel Paris steps up the pace in the hotel sector

Frequent Flyer Travel Paris is acquiring additional resources to enhance its hotel offering for business travellers. In particular, the business travel agency has joined forces with three hotel platforms, and is now part of the HotelBook hotel portal.
DR Xavier Mouton

Egencia heads north: a new centre in Lille Métropole in January

On Monday, Egencia announced the opening of a new customer service centre in Lille Métropole, in Tourcoing to be precise. This new location reflects the growth of the business travel agency in the French market as it celebrates its tenth anniversary.

Interview with : Jean-Claude Tacnet, Founding Partner and Chairman of BTravel

Jean-Claude Tacnet, Founding Partner and Chairman of BTravel, describes the ambition of the new business travel solutionwhich includes hotels, restaurants and meeting rooms.
DR

Interview with Jordy Staelen Jordy Staelen, Managing Director of 3mundi France

Jordy Staelen, Managing Director of 3mundi France, explains the business travel agency's philosophy, its ambitions, its strengths and its vision of the market.

Interview with : Jérôme Fouque, Managing Director of Egencia France

Ahead of the IFTM Top Resa trade show, which starts on 18 September, Jérôme Fouque, Managing Director of Egencia France, reviews the agency's latest news, ambitions and plans for the business travel market.

CWT: a survival guide for business travellers during the Olympic Games

In the run-up to the Olympic Games being held in London from 27 July to 12 August, Carlson Wagonlit Travel (CWT) has published a short "survival guide" for business travellers. The aim is to limit the inconvenience caused by the influx of visitors and soaring prices. Or at least take it easy with a touch of British phlegm...

Carlson Wagonlit rethinks its organisation: new "Americas" zone

Carlson Wagonlit Travel (CWT) has just made official the reorganisation of its structure across the Atlantic: from now on, the business travel agency's operations will be centralised within an Americas entity, responsible for both the North American and Latin American markets.

TourCom gains ground with business travellers

The TourCom travel agency network is gaining ground with business customers, as demonstrated by the significant increase in business volume (+10%) recorded during 2011. This augurs well for TourCom, which hopes to make further progress thanks to an upgraded technological offering.

BCD Travel's major projects for business travel

BCD Travel has high ambitions for 2012, forecasting spectacular growth (+38%) in its business volume. The business travel specialist is counting in particular on the major new additions to its network in recent months.

CWT invites itself into the smartphones of business travellers

Carlson Wagonlit Travel is enhancing its offering for business travellers with the official launch of the CWT To Go application, which enables travellers and travel managers to manage business travel information from their mobile device.

Traveldoo acquired by Egencia

On Thursday, Egencia made official its acquisition of Traveldoo, adding to the range of products and services offered by the specialist business travel agency. The two entities must nevertheless retain their autonomy, according to the stated objectives of the Expedia group subsidiary. Details of the transaction were not disclosed.

CWT strengthens its position in business travel in Brazil

Carlson Wagonlit Travel (CWT) announced on Wednesday that it had acquired Brazilian company Net Tour Viagens E Turismo.

American Express is also banking on British MICE

American Express Meetings & Events is stepping up the number of new partnerships it has forged to consolidate its presence in the events market. The latest step forward is the signing of an exclusive agreement with British specialist WRG.

Kuoni rethinks its organisation

Kuoni will be reorganising its structure to adapt it to its different activities - particularly in MICE - following the acquisition of GTA in May.

Book & Go, BCD Travel's programme for SMEs and SMIs

With Book & Go, BCD Travel is extending its offer to SMEs and SMIs. The programme comes in two forms: a simple solution for companies with expenditure of less than €100,000 and a Premium offer for business travel budgets of between €100,000 and €500,000 a year.
 

"Wagram Voyages: Customer profiles dictate how the agency is organised

A member of the voluntary As Voyages network resulting from the merger of Selectour and Afat Voyages, Wagram Voyages is located in the Trinité district of Paris.

Fewer implants

In the jargon of travel agencies specialising in business tourism, three terms are frequently used, covering different realities.

Frequent Flyer Travel Paris opts for vertical integration

A member of the voluntary Tourcom network and the international Global Specialist Market network, Frequent FlyerTravel Paris has a 500 m2 business centre near Place de la Bastille.

Business hubs on the move

As the operational backbone of integrated or voluntary networks, business hubs are adapting to keep pace with changes in the business travel market. The boom in direct online bookings is supported by the services of highly specialised staff.

Travel agent: A revolution in the profession

Used to seeing their environment evolve over the last ten years, travel agents have become highly adaptable. Their role is to bring more and more added value to customer relations: skills, experience, support and speed.