American Express is also banking on British MICE
American Express Meetings & Events is stepping up the number of new partnerships it has forged to consolidate its presence in the events market. The latest step forward is the signing of an exclusive agreement with British specialist WRG.
Kuoni rethinks its organisation
Kuoni will be reorganising its structure to adapt it to its different activities - particularly in MICE - following the acquisition of GTA in May.
Book & Go, BCD Travel's programme for SMEs and SMIs
With Book & Go, BCD Travel is extending its offer to SMEs and SMIs. The programme comes in two forms: a simple solution for companies with expenditure of less than €100,000 and a Premium offer for business travel budgets of between €100,000 and €500,000 a year.
"Wagram Voyages: Customer profiles dictate how the agency is organised
A member of the voluntary As Voyages network resulting from the merger of Selectour and Afat Voyages, Wagram Voyages is located in the Trinité district of Paris.
Fewer implants
In the jargon of travel agencies specialising in business tourism, three terms are frequently used, covering different realities.
Frequent Flyer Travel Paris opts for vertical integration
A member of the voluntary Tourcom network and the international Global Specialist Market network, Frequent FlyerTravel Paris has a 500 m2 business centre near Place de la Bastille.
Business hubs on the move
As the operational backbone of integrated or voluntary networks, business hubs are adapting to keep pace with changes in the business travel market. The boom in direct online bookings is supported by the services of highly specialised staff.
Travel agent: A revolution in the profession
Used to seeing their environment evolve over the last ten years, travel agents have become highly adaptable. Their role is to bring more and more added value to customer relations: skills, experience, support and speed.
Travel agencies: real partnerships with companies
It's a fact that travel agencies are becoming more and more efficient, providing solutions tailored to the needs of their customers, whatever their size, whether they are private or public companies.
Matthieu Gufflet Expert in non-production purchasing management at Epsa
A rail portal for the SNCF
Last October, the SNCF launched a dedicated contact centre and website at www.portailentreprises. sncf.com. For some observers, it's a kind of online travel agency. For others, it's a portal. SMEs can book, pay for and manage tickets, season tickets and business cards, exclusively for business rail travel.
Travel agencies: greater responsibility for advisers
Travel managers: increasingly specialised training
Business tourism: essential training
