À la carte – Concierge Service: Bespoke service with...
Aéroports de Paris is launching a travel facilitation service in its airports for departing, arriving and connecting passengers.
Strategy – Lufthansa: €2.8 billion for passenger comfort...
"Lufthansa continues to invest in passenger comfort".These were the words of Thierry Antinori in his last speech as Vice President Marketing at Lufthansa at the ITB Berlin Tourism Fair.
Growth - Emirates goes from strength to strength
Dubai's national airline has just announced its 23rd consecutive profit, defying all the doomsayers who had been predicting a halt to the carrier's growth for years. Emirates has announced an increase in passenger numbers of 14.5 %, i.e. four million additional passengers for a total of 31.4 million passengers for fiscal year 2010/11, while the load factor reached 80 %.
Technology - Air France, a mobile carrier
"Strengthen our customer relationships and become the leader in mobile phone information". is the dual objective of the tools launched by Air France in February.
Summer schedule - Brussels AirLines: New seats, new routes
For Belgium's national carrier Brussels Airlines, summer 2011 is shaping up to be a great year. The carrier is marketing 709,000 additional seats and inaugurating three new destinations: Agadir and Marrakech in Morocco and Lamezia Terme in Calabria.
Africa – Air France strengthens its summer programme to Africa with...
Since April, the airline has been offering four weekly non-stop flights between Paris CDG 2C and Conakry in Guinea.
Oil - US companies slow down their growth
After increasing their seat capacity by 3 to 4 % in the first few months of the year, US airlines are beginning to feel the impact of soaring oil prices - which almost doubled between October 2010 and April 2011, with the price of jet fuel rising from 88 to 141 dollars a barrel - and are adjusting their services accordingly.
Optimism - French airports resume expansion
French air transport confirmed its recovery in 2010. Mainland airports welcomed 143.38 million passengers, an increase of 1.2 % on 2009. Even so, this growth was affected by the closure of European airspace in April due to the Icelandic volcano, and again in December due to snow.
Eurostar: new premium services for Business Premier...
The high-speed train is raising the level of its on-board catering offer and launching a guaranteed boarding service for passengers in Business Premier class.
Visitor numbers up in the United States
Air transport: new fuel surcharges
The return to growth in air transport has been severely disrupted since the start of the year. While IATA expects major consequences from the earthquake in Japan and does not foresee a real recovery in traffic in this country before the third quarter, tensions in the Middle East continue to disrupt the activity of airlines.
Sheraton: brand new clubs
In the vast modernisation plan that Starwood Hotels has undertaken for Sheraton - i.e. 6 billion dollars to give its flagship brand a facelift, including the roll-out of link@sheraton business centres in partnership with Microsoft - there was one final element to complete: the club lounges.
The world's hotel leaders continue their conquest of India
After putting all their efforts into developing their offer in China - a development that is far from over and that could take on a new light since the IHG group recently announced its intention to launch a brand with a purely Chinese essence, like Hermès with its Shang Xia brand - it is India that is the focus of all the attention from the world's hotel groups. A logical move, given the sub-continent's economic potential, but one that has taken longer to materialise than in China, mainly because of the higher cost of property and a number of administrative hurdles.
Air France: traffic increase limited by Japan and...
Choice Hotels: new site in Marseille
The Choice Hotels group has just added a new budget hotel to its portfolio in the suburbs of Marseille.
New Park Inn hotel in London
The development of London's hotel offer continues in the run-up to the 2012 Olympic Games.
Increasingly efficient services
In addition to ever more impressive speed peaks, railway companies are seeking to satisfy the desires of their customers. Particularly first-class passengers...
Laurent Basnier, Managing Director of Adagio City Aparthotel
Branché - W Hotels, around the world in design class
Will 2011 be a landmark year for W? It will certainly mark the young career of Starwood's trendy design brand, which began in New York 12 years ago.
