Air France

From 28 May, "Orly 3" will be the new departure point for long-haul flights operated by Air France at the southern Paris airport. The new connecting building, inaugurated on 18 April as part of a major reorganisation of Orly, will welcome passengers travelling to New York, as well as Pointe-à-Pitre,...

Since 23 May, business travellers targeting the Ecuadorian market have been able to fly direct from Paris to Quito. Joon operates three flights a week between the two capitals, until Air France takes over in earnest on 26 June. This 12-hour flight is operated every Monday, Thursday and Saturday by Airbus...

It's an open secret. Since the arrival of the TGV in France, France's domestic lines - particularly the radial lines linking Paris to the regions - have been seriously undermined. The erosion dates back to the introduction of the first TGV, but the development of the network since the 90s has helped to reduce the...

Air France will be cutting back on its domestic network. The company made the news official on 13 May, at the end of the Central Social and Economic Committee (CSEC) meeting. A total of 465 positions are affected by a voluntary redundancy plan to be implemented over less than two years, targeting the airline's domestic network. For...

Biometrics, chatbots, baggage tracking, virtual reality... In recent months, the major airlines have been vying with each other to improve the passenger experience and reduce friction at every stage of the customer journey. For Jean-Baptiste Nau, senior manager at Wavestone and a specialist in air transport, we are witnessing a second wave of digitalisation, which is now bearing fruit...

Just 20 years ago, we could never have imagined that Europe's skies would be so competitive, a commercial war that has resulted in a plethora of services on offer. On the Paris-Rome route, for example, business travellers can choose between no fewer than five airlines: traditional carriers such as Air France and Alitalia, of course...

The transatlantic route remains essential to the Air France-KLM group's network growth strategy, with 20 % of revenues generated in North America. Of the four new long-haul routes launched by Air France-KLM this summer, three have the United States as their destination. KLM...

Since Wednesday, the Dutch government's €744 million takeover of Air France-KLM (i.e. €14%) has generated a great deal of negative comment from the French government and media. Paris is almost talking about a humiliation, forgetting that Air France-KLM is indeed Franco-Dutch and that the Dutch government has every right to...

Air France, like other competing airlines, and in particular Lufthansa, which is a role model, is banking on digital technology to make the customer experience more fluid and reduce friction at the various stages of a journey. The first step is to enhance the airline's mobile application, which is used by 4.5 million passengers, starting with its...

As announced a few days ago, Benjamin Smith is continuing to clean up Air France's brand portfolio. After Joon, abandoned by the head of the Franco-Dutch group, HOP! is now in the sights of the new management. Unlike the 'new generation' airline, however, the regional subsidiary is set to remain in place, and will...

Benjamin Smith is clearly not enjoying the brand portfolio of the Air France KLM group, which he took over during the summer. Less than a month after closing the short-lived Joon parenthesis, the boss of the Franco-Dutch group is considering attacking HOP!, according to information published on 30 January by La Tribune. The subsidiary...

Joon's future has been on hold for some weeks, even months. It is now sealed. Since his arrival at the head of Air France KLM, Benjamin Smith had made no secret of his doubts about this hybrid airline with its ambiguous positioning. For many observers, Joon was doomed to disappear or evolve. The disappearance of the...

Despite strikes and disruptions in governance, 2018 seems to have been a good year overall for the Air France KLM group. For the first time in its history, it even passed the symbolic 100 million passenger mark. In total, there were 101.4 million passengers in 2018, compared with...

On 17 December, Air France launched a new service designed to simplify the journey for business travellers wishing to use public transport to get to Paris-Charles de Gaulle airport. A baggage check-in counter has been set up at Paris-Nord station, next to track 3, opposite the SNCF shop. Open to...

With Benjamin Smith's term as interim CEO of Air France coming to an end at the end of the year, it became urgent to appoint a new boss to take the reins of Air France. And so it was that a female boss was chosen on Wednesday by the airline's Board of Directors. The internal option was...

Rumours very often have a basis in truth. And the rumour that has been circulating for a few weeks about the possible closure of Joon, Air France's hybrid subsidiary, seems to have found its way into the airline itself. It has to be said that Joon has yet to prove its worth, after just one year...

Will Joon, the hybrid airline launched by Air France, disappear just over a year after its launch? If Le Figaro is to be believed, its death certificate has almost already been written. "Benjamin Smith, the new CEO of the Air France-KLM group and interim CEO of Air France, has decided to...

It seems that the Airbus A380 has had a long life at Air France. The new management, led by Benjamin Smith, the new CEO, has announced that the airline will be reducing its A380 fleet by 50 %s, from 10 to 5 aircraft. The first two aircraft will be returned to their original...

"Reinventing travel, mobility and logistics" is the aim of BigBlank, the start-up incubator set up by Air France-KLM. A subsidiary of the group, the start-up studio aims to create, from innovative ideas, companies that will meet the future needs of travellers. To achieve this, BigBlank will help entrepreneurs transform their project into a start-up...

Is the global airline alliance model being undermined? In addition to Qatar Airways' forthcoming departure from Oneworld - the official date is only a matter of time now - China Southern has officially announced that it will be leaving the Skyteam alliance in 2019. The Chinese airline based in Guangzhou (Canton) indicated a few days ago that it would...