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Air France gives its fleet a facelift with...

It's about time... Air France is one of the last major airlines not to have ordered new aircraft for its short- and medium-haul network for almost a decade. Some of the airline's aircraft on its short-haul routes are now flirting with the age of 18, a more than venerable age in the airline industry...

France 24 live on board Air France

The launch of live in-flight television on board Air France aircraft officially took place on 19 July. It is part of the Air France Connect offer presented last September, and enables passengers to follow the news of the France 24 channel live, in French or English.

Air France-KLM and Air Europa await approval of their joint venture

Already partners in the Skyteam alliance, and sharing codes for the past fifteen years, Air France KLM and Air Europa intend to go even further. The two groups have decided to join forces in a joint venture, the project for which is now awaiting approval from the competition authorities, in this case the...

Washington Dulles: the Air France lounge gets a makeover

Air France has just inaugurated its new business lounge in Washington, following a modernisation plan. The new, larger space covers 615 sq. m and can accommodate up to 155 passengers. In addition to the catering area, which has been completely redesigned in line with the theme of Parisian brasseries and features "Night Service", the Air France lounge also boasts...

Air France sees its future without the Airbus A380

Emirates' decision was a fatal blow to the Airbus A380 programme, which will officially come to an end with the delivery of the last dozen aircraft of this type to the Dubai-based airline. At Air France, one of the A380's longest-standing airlines, with the first aircraft delivered in 2009, the first signs of disenchantment with the...

An ecotax for air passengers in France

The decision was taken on Tuesday by French Transport Minister Elisabeth Borne: an "ecotax" is to make its appearance, and is expected to raise around 180 million euros ($202 million) from 2020. The revenue would be used to fund daily transport in France, in particular the local rail network. The ecotax will be applied in...

Jetlag Social Club, the Flying Blue app for coping with jet lag

Wanting to sleep in the middle of the day or with your eyes wide open in the middle of the night: the effects of jet lag are well known to long-distance business travellers. But what can you do at 2am when the rest of the city is asleep? Where can you lie down for half an hour when you're...

Miles+Points: cross-loyalty between Air France-KLM and Accor

Already partners in their loyalty programmes, Air France-KLM and Accor are going one step further by offering their loyal customers a dual reward system described as "unprecedented in the European travel sector". Since 20 June, loyal customers of these two major players in the French travel industry and Accor have...

Internet at the speed of light: Air France bets on...

In partnership with Air France, aircraft equipment manufacturer Latécoère will be presenting a medium-haul cabin equipped with LiFi (Light Fidelity) technology at the Paris Air Show. This technology offers multimedia data exchange speeds 100 times faster than those currently offered by WiFi, and requires less wiring, which has a definite impact on weight...

Air France's long-haul service takes up residence at Orly 3

From 28 May, "Orly 3" will be the new departure point for long-haul flights operated by Air France at the southern Paris airport. The new connecting building, inaugurated on 18 April as part of a major reorganisation of Orly, will welcome passengers travelling to New York, as well as Pointe-à-Pitre,...

Air France lands in Quito

Since 23 May, business travellers targeting the Ecuadorian market have been able to fly direct from Paris to Quito. Joon operates three flights a week between the two capitals, until Air France takes over in earnest on 26 June. This 12-hour flight is operated every Monday, Thursday and Saturday by Airbus...

Air France and the provinces: a long decline

It's an open secret. Since the arrival of the TGV in France, France's domestic lines - particularly the radial lines linking Paris to the regions - have been seriously undermined. The erosion dates back to the introduction of the first TGV, but the development of the network since the 90s has helped to reduce the...

Air France cuts its domestic network

Air France will be cutting back on its domestic network. The company made the news official on 13 May, at the end of the Central Social and Economic Committee (CSEC) meeting. A total of 465 positions are affected by a voluntary redundancy plan to be implemented over less than two years, targeting the airline's domestic network. For...

Smoother air travel thanks to digital technology

Biometrics, chatbots, baggage tracking, virtual reality... In recent months, the major airlines have been vying with each other to improve the passenger experience and reduce friction at every stage of the customer journey. For Jean-Baptiste Nau, senior manager at Wavestone and a specialist in air transport, we are witnessing a second wave of digitalisation, which is now bearing fruit...

Airlines: an upheaval in Europe's skies

Just 20 years ago, we could never have imagined that Europe's skies would be so competitive, a commercial war that has resulted in a plethora of services on offer. On the Paris-Rome route, for example, business travellers can choose between no fewer than five airlines: traditional carriers such as Air France and Alitalia, of course...

Air France-KLM continues to focus on North America

The transatlantic route remains essential to the Air France-KLM group's network growth strategy, with 20 % of revenues generated in North America. Of the four new long-haul routes launched by Air France-KLM this summer, three have the United States as their destination. KLM...

Air France-KLM: what does the State's acquisition of a stake in...

Since Wednesday, the Dutch government's €744 million takeover of Air France-KLM (i.e. €14%) has generated a great deal of negative comment from the French government and media. Paris is almost talking about a humiliation, forgetting that Air France-KLM is indeed Franco-Dutch and that the Dutch government has every right to...

Air France steps up its digital drive

Air France, like other competing airlines, and in particular Lufthansa, which is a role model, is banking on digital technology to make the customer experience more fluid and reduce friction at the various stages of a journey. The first step is to enhance the airline's mobile application, which is used by 4.5 million passengers, starting with its...

With "Air France HOP", the Group continues to simplify its brands

As announced a few days ago, Benjamin Smith is continuing to clean up Air France's brand portfolio. After Joon, abandoned by the head of the Franco-Dutch group, HOP! is now in the sights of the new management. Unlike the 'new generation' airline, however, the regional subsidiary is set to remain in place, and will...

Air France: HOP! on the brink of extinction?

Benjamin Smith is clearly not enjoying the brand portfolio of the Air France KLM group, which he took over during the summer. Less than a month after closing the short-lived Joon parenthesis, the boss of the Franco-Dutch group is considering attacking HOP!, according to information published on 30 January by La Tribune. The subsidiary...