Air France
Air France-KLM reports "solid" results
Journalists who went to Air France-KLM's annual conference on Friday in search of major announcements or minor revolutions were disappointed. Long-haul low-cost, Alitalia, strike action: the 'hot' issues of the moment did not give rise to any decisions within the group's management, which was focused on the agenda for the...
Swiss and Air France build a bridge between Toulon and Geneva
Business travellers in the Var will soon have a new option for their business trips. Toulon Hyères Airport announced on Monday the forthcoming launch of a flight to Geneva operated by Swiss. Two flights will be operated each week, aboard a Bombardier CS100 or CS 300, with a capacity of 125 seats. These flights will take place every Thursday and Sunday...
Air France-KLM : 2017 results, 2018 outlook
According to Jean Marc Janaillac, Chairman and Chief Executive Officer of Air France-KLM and President of Air France, 2017 is a source of satisfaction: "We have approached 100 million passengers, an increase in traffic of 5.65 %, higher than the initial forecasts, and this in a context of ever-increasing competition from the carriers of the...
Low cost: the new standard in air transport
Faced with the planned demise of AirBerlin, Germany's second largest carrier, two airlines immediately joined the ranks of buyers. Unsurprisingly, Lufthansa showed an interest in taking over part of the business of its moribund competitor. But easyJet will also be taking over 25 of AirBerlin's aircraft in order to increase its presence in the German capital....
Joon takes to the skies: first take-off for the new airline
On 1 December, Air France officially opened a new chapter in its long history with the launch of Joon. The new airline is starting operations from Paris CDG, with flights to Barcelona, Berlin, Lisbon and Porto. Joon officials have also announced the next destinations to be covered by the carrier, with a programme of...
Agreement with Jet Airways confirms Air France's strategy in India
This is anything but a surprise: on 29 November, the CEO of Air France-KLM and the Chairman of Jet Airways signed a major cooperation agreement extending the joint development of their activities between Europe and India. This agreement is the culmination of a cooperation initiated in 2014 between the two groups...
Air France launches a chatbot specialising in "baggage" questions
As part of its #AFDigidays events, this time dedicated to artificial intelligence and customer relations, Air France presented its new high-tech assistant, called Louis. This chatbot - or conversational robot - is designed to answer some of the main questions asked by travellers, i.e. those relating to the...
Air France-KLM: joint ventures make their mark
There was already the joint venture with Delta Air Lines on the North Atlantic, those with China Eastern and China Southern Airlines on the China-Europe route and with Air Mauritius on the Indian Ocean. There will soon be other joint venture partners for Air France-KLM. Since the summer, there has been a real acceleration in the number of...
Air France KLM rethinks Flying Blue for greater simplicity
"Simplicity" was the watchword repeated over and over again by Air France KLM managers at Monday's presentation of the new Flying Blue format. It is true that the intricacies of Air France KLM's frequent flyer programme - like those of many other carriers - tend to make one dizzy,...
Air France KLM adopts the GDS surcharge
The news could have passed unnoticed, camouflaged as it was at the bottom of the page of a press release devoted to Air France-KLM's quarterly results... However, it marks a new turning point in relations between distribution systems and airlines. The paragraph in question states: "In order to adapt to changes in the market and...
The winning spirit of the major airlines
It's 2010 and British Airways has noticed that its image as an innovative player, which had largely characterised it in the 90s, is beginning to fade. The airline felt that it needed a serious marketing overhaul, and that year it revived the slogan that had long accompanied its image: "To Fly. To Serve". This tarnished aura...
Air France heads for Seattle
The new flight between Paris-Charles de Gaulle and Seattle will be launched on 25 March by Air France. The airline is counting on five weekly flights, operated by Boeing 777-200. The aircraft will be equipped with the new long-haul Business, Premium Economy and Economy cabins, and will have a capacity of 280 to 312 seats. The outbound flight...
Fortaleza, the new transatlantic hub following the Air France-GOL agreement
Following the agreement reached between Air France KLM and GOL at ITM Top Resa, the Brazilian carrier will be able to benefit from the entire Air France sales force in Europe. "The aim is to position the Air France/GOL alliance as the most efficient and fastest solution for travelling from Europe to Brazil...
Meet Joon, Air France's little sister
A revolution. But more for the marketing than for the strategy. That's how you might describe the arrival of Joon on the French market in December. "We want to reinvent air travel with an airline that is comfortable, chic, flexible, digital, environmentally friendly and offers attractive fares". These are the words of Franck Terner,...
Decision-maker: Franck Terner, Chief Executive Officer of Air France
Your new airline JOON will soon be taking off. How do you plan to ramp it up? Franck Terner - Joon's first flights are planned very soon, as of the winter season, to Barcelona, Berlin, Lisbon and Porto with six aircraft. We will continue with long-haul flights in the spring-summer 2018 season. Between now and 2020, we...
Air France goes virtual reality: immersive headsets...
Driven by innovations on the ground, in-flight entertainment systems are undergoing radical change. A case in point is the latest experiment by Air France, which launched a test phase on 1 August using virtual reality headsets. Equipped with these headsets, the luckiest travellers will be able to watch films and...
Air France strengthens ties with Delta and China Eastern
In just a few days, Air France-KLM has taken a major step forward. Having just launched its new airline Joon, with the prospect of a new offensive on previously loss-making long-haul routes, the Franco-Dutch airline group is raising the level of its strategic alliances by forging capital links with Delta Air Lines and China Eastern....
Air France unveils Joon, a millennial airline without being low-cost
A few days after a favourable vote by the pilots, Air France made official on 20 July the identity of a new airline, christened "Joon". The phonetic similarity with the word "jeunes" (young people) sets the tone for the positioning targeted by this new player. As Dominique Wood, Executive Vice President, Brand and Communications at Air France, explains: "Joon is the name of the new airline...
Air France in digital showcase at Viva Technology
For its first participation at Viva Technology, this spring's technology event, Air France has thought big. The airline took over a 400 m² space at Porte de Versailles, bringing together 32 projects and start-ups in a rather eclectic "Future of Travel lab". This was an opportunity to present the main thrusts of...
Air France extends its "After Show" to medium-haul routes
What business traveller has never had to deal with a meeting that goes on for too long, an interviewer who goes overtime, or more generally a last-minute change in schedule? To deal with these unforeseen events and guarantee greater flexibility for our business travellers, Air France has enhanced its Flex offer by adding the "After Show" option ....








































