Air France

The news could have passed unnoticed, camouflaged as it was at the bottom of the page of a press release devoted to Air France-KLM's quarterly results... However, it marks a new turning point in relations between distribution systems and airlines. The paragraph in question states: "In order to adapt to changes in the market and...

It's 2010 and British Airways has noticed that its image as an innovative player, which had largely characterised it in the 90s, is beginning to fade. The airline felt that it needed a serious marketing overhaul, and that year it revived the slogan that had long accompanied its image: "To Fly. To Serve". This tarnished aura...

The new flight between Paris-Charles de Gaulle and Seattle will be launched on 25 March by Air France. The airline is counting on five weekly flights, operated by Boeing 777-200. The aircraft will be equipped with the new long-haul Business, Premium Economy and Economy cabins, and will have a capacity of 280 to 312 seats. The outbound flight...

Following the agreement reached between Air France KLM and GOL at ITM Top Resa, the Brazilian carrier will be able to benefit from the entire Air France sales force in Europe. "The aim is to position the Air France/GOL alliance as the most efficient and fastest solution for travelling from Europe to Brazil...

A revolution. But more for the marketing than for the strategy. That's how you might describe the arrival of Joon on the French market in December. "We want to reinvent air travel with an airline that is comfortable, chic, flexible, digital, environmentally friendly and offers attractive fares". These are the words of Franck Terner,...

Your new airline JOON will soon be taking off. How do you plan to ramp it up? Franck Terner - Joon's first flights are planned very soon, as of the winter season, to Barcelona, Berlin, Lisbon and Porto with six aircraft. We will continue with long-haul flights in the spring-summer 2018 season. Between now and 2020, we...

Driven by innovations on the ground, in-flight entertainment systems are undergoing radical change. A case in point is the latest experiment by Air France, which launched a test phase on 1 August using virtual reality headsets. Equipped with these headsets, the luckiest travellers will be able to watch films and...

In just a few days, Air France-KLM has taken a major step forward. Having just launched its new airline Joon, with the prospect of a new offensive on previously loss-making long-haul routes, the Franco-Dutch airline group is raising the level of its strategic alliances by forging capital links with Delta Air Lines and China Eastern....

A few days after a favourable vote by the pilots, Air France made official on 20 July the identity of a new airline, christened "Joon". The phonetic similarity with the word "jeunes" (young people) sets the tone for the positioning targeted by this new player. As Dominique Wood, Executive Vice President, Brand and Communications at Air France, explains: "Joon is the name of the new airline...

For its first participation at Viva Technology, this spring's technology event, Air France has thought big. The airline took over a 400 m² space at Porte de Versailles, bringing together 32 projects and start-ups in a rather eclectic "Future of Travel lab". This was an opportunity to present the main thrusts of...

What business traveller has never had to deal with a meeting that goes on for too long, an interviewer who goes overtime, or more generally a last-minute change in schedule? To deal with these unforeseen events and guarantee greater flexibility for our business travellers, Air France has enhanced its Flex offer by adding the "After Show" option ....

Transavia is celebrating its tenth anniversary. Well, Transavia in its current form, as the company was founded in the Netherlands in 1965. On the occasion of this anniversary, Franck Terner, CEO of Air France, hailed its "exceptional" track record, with Transavia rounding out the Air France-KLM group's offering in the low-cost segment...

The news has been expected for several months now. It remains subject to validation by the regulatory authorities. But it is now official: Air France KLM and Singapore Airlines will be sharing codes. The agreement is due to come into force in a few days' time, on 27 April to be exact. It will cover around ten destinations in France and Europe...

Faced with the turbulent - even chaotic - context of 2016, the stability of the results posted by HOP! is enough to keep the airline's management happy. Alain Malka and Zoran Jelkic, respectively Deputy Managing Director and Managing Director Market France, presented the results of the group's short-haul business on Thursday, along with their good resolutions...

"Welcoming customers the French way": this is Air France's ambition at the inauguration of the airline's new lounge in Terminal 2G at Paris CDG airport. This made in France welcome, whose key words will be "high quality, attention and pleasure", aims to combine "comfort, chic and creativity", according to the airline's...

Air France management can certainly breathe a sigh of relief. Its Boost project, i.e. the launch of a low-cost airline which was one of the cornerstones of its Trust Together growth plan, has received the backing of its pilots. On 20 February, 58.1% of them voted in favour of its creation, for a total of...

Partners in a joint venture since 1 July 2016 and both members of the SkyTeam alliance, Air France and China Eastern Airlines have just strengthened their ties to help business travellers to China from France. Companies will now be able to take advantage of a joint contract, managed by the only...

Years go by, plans come and go, and their titles change. But ultimately, the challenge facing the Air France-KLM group remains more or less the same: to reduce costs while improving its product. It's a complex, if not insoluble, problem... Like Alexandre de Juniac before him, Jean-Marc Janaillac is embarking on this...

Air France-KLM is living in a very different environment today than it did in the past. What strategy do you intend to put in place to survive in this context? Jean-Marc Janaillac - Let me start by saying how proud I am to be joining the Air France-KLM Group at a key stage in its history, at a time when the decisions that will be taken should enable it to regain its place...

How does Air France design the in-flight experience? Caroline Fontaine - We work at all levels to make the in-flight experience as pleasant and comfortable as possible. This starts with the in-flight safety video. What does this have to do with passenger comfort? The tone of the...