TMC

Before looking at the future of Supertripper, can you tell us about its history and mission? Maxime Pialat - Supertripper was created in 2015. Its aim is to combine the best of service and technology for business travel management. We're developing our own technology, a solution that allows travellers to book...

More than ever, the world of business travel agencies is undergoing consolidation. The takeover of CWT by American Express GBT, which brought together the market's No. 1 and No. 2 players, has set the ball rolling. Among the major US TMCs, Direct Travel is advancing a little further in the market.

"Business travel is the mirror of the current economic climate and of business confidence," says Christophe Roth, Associate Director - BU Expertises Conseil, EPSA Group. According to the 15th edition of his barometer, unveiled in partnership with the IFTM trade show, the sector is not doing all that badly in an environment that is...

How would you sum up the first half of the year? Zahir Abdelouhab - The overall trend is clearly towards an increase in business travel expenditure. There is also confirmation of older trends, with more and more bleisure, and we expect this activity to double by 2029. In this...

FCM is starting September with new promises for business travellers. And it is Sam, TMC's virtual assistant, who is to embody these revised ambitions. With three priorities: integration, personalisation and anticipation. And all of this - as is now inevitable - boosted by artificial intelligence.

Moderate growth in hotel rates next year: these are the forecasts for the major business destinations from American Express GBT, as part of its Hotel Monitor 2026 study. A crystal ball based on tangible elements, starting with TMC's own data, in particular its hotel reservation platform,...

We'll have to wait a little longer to see French companies take advantage of the new tool unveiled on Wednesday by FCM Meetings & Events. The agency is giving priority to the American and Australian markets, and a phased roll-out will begin in the UK, followed by continental Europe, Asia and Mexico, over the coming months. Such...

How do business travellers rate the hotels they stay in during their business trips? To answer this question, BCD Travel surveyed 1,035 business travellers around the world. The first positive finding is that seven out of ten travellers say they are satisfied with their company's hotel policy, and that...

A new - and probably final - twist in the takeover process initiated by Amex GBT for its competitor CWT. The US Department of Justice (DOJ), which had blocked the takeover on the grounds that it infringed competition principles, changed its mind on Tuesday. As the UK authorities had done a few months earlier....

American Express GBT is boosting its data on the carbon emissions of hotels used by business travellers. Already a partner of the start-up Chooose, selected by TMC to enhance the carbon footprint reporting of flights offered to its customers, Amex GBT is extending this partnership with the integration of functions relating to hotels. From...

BCD Travel is stepping up its partnerships in the field of artificial intelligence. After detailing its agreement with SkyLink at the beginning of the summer, it is now Oversee's turn to be the subject of an announcement from TMC. The business travel agency intends to make progress on the road to automation, to optimise the work of its agents by taking the burden off...

One week follows another in the business travel agency ecosystem. Each of the TMCs is investing - or sealing partnerships - to explore the capabilities of artificial intelligence applied to travel management. CWT is the latest player to present a new tool. Called TIM, for Trends, Insights and Metrics, it...

BCD Travel's new recruit is SkyLink. His job: intelligent conversational assistant dedicated to business travel. Its mission: to offer a fully autonomous booking experience via chat. Its promise: to boost the productivity of travellers and their assistants, while promoting compliance with travel policies and controlling costs for...

There was a time when Amadeus simply fitted into the "GDS" box, three letters that were enough to sum up its business. Things have changed, however, as the European giant's prerogatives have diversified. Today, Amadeus is best described as a "technological innovator". A mission that is not confined...

Amex GBT's chatbot is honing its conversational skills. On Wednesday, the TMC announced that its virtual agent, launched in 2020, was gaining in power thanks to artificial intelligence. More specifically, it is using a large-scale language model (LLM) to make exchanges more fluid, more natural, more...

Two major players in the travel management sector have just strengthened their ties and integrated their technologies. Amadeus and BCD Travel announced a new partnership in mid-May. Under the terms of this agreement, the business travel agency will be able to provide Cytric via Microsoft Teams, thus moving into Easy mode. In practical terms, this means that business travellers can manage their journeys...

What role do trains play in business travel, and what role do business travellers play on trains? That's how the study published by BCD Travel at the end of April might be summed up. TMC surveyed no fewer than 681 business travellers, both in Europe (60%) and Asia-Pacific (40%). All were...

There are no major changes in this new ranking drawn up on Thursday by BCD Travel in its Cities & Trends 2025 report. According to the data collected in 2024 by TMC - based on flight and car hire bookings - Germany remains the continent's number 1 business destination for travellers...

After the Belgian-Dutch distribution platform Benerail and the Swiss company SBB at the end of 2023, Fairjungle is now adding Trenitalia to its booking platform, thanks to its partnership with Trainline. To offer the Italian carrier's trains, TMC is using Trainline Partner Solution, the rail distribution group's BtoB tool....

A new twist in the process of the takeover of CWT by its competitor American Express GBT... After initially denouncing the consequences of the operation on the business travel agency market, the CMA is now reconsidering its position. Last November, the British competition authority dampened the ardour of the two protagonists. Arguing in particular...