TMC

American Express GBT is to overhaul the tools it uses to calculate carbon emissions for its customers. The business travel agency will now be adopting the technology developed by CHOOOSE. This will be integrated into the Neo booking tool. The aim is to gain greater precision and legitimacy, so as to have a greater influence on the choices made by business travellers and the...

Were you surprised by the results of the Air monitor report and its fare forecasts for 2023? Adrien Cannes - The increases in air fares that we have seen this year, particularly over the last five or six months when the recovery has been stronger, were mainly due to a confluence of factors...

Faced with rising fares in the business travel sector, players are trying to get organised. This is particularly true in the air travel sector, where significant increases are expected on a number of strategic business travel routes, as illustrated by the recent Air Monitor 2023 report published by Amex GBT. Its competitor has now...

The "Wellbeing Dashboard" developed by Egencia has been available since December 7th, for all Egencia and American Express GBT clients. It joins and completes the suite of tools linked to sustainable development offered by both Egencia Consulting and American Express Global Business Consulting. And we have to say...

On Thursday, American Express GBT unveiled the results of its Air Monitor 2023. In this annual report, which focuses on the fare trends to be expected over the next twelve months, the TMC is betting on a widespread increase in prices. It's a gamble that can't really be described as daring in the current climate, but it's one that...

Reed & Mackay is banking heavily on the Middle East, and the United Arab Emirates in particular. The business travel agency already opened an office in Dubai in spring 2016. It has now officially set up in Abu Dhabi, more specifically in Masdar City, the eco-city project that is taking shape next to the international airport....

Driven largely by leisure travellers this summer, but also by the upturn in international business travel, the third quarter of 2022 saw hotel groups and airlines report a cascade of excellent results. The figures recently published by American Express Global Business Travel (GBT) give a clearer idea of how the...

Already long-standing partners, business travel agency BCD Travel and GDS Sabre intend to jointly accelerate their technological evolution through joint investment in the development of innovative solutions. "Today marks a new milestone in our partnership, as we mutually commit to contributing to the technological evolution of...

Making it easier to book, validate and modify a business trip: these are the three areas for improvement that the Egencia teams have been looking at when improving the business travel agency's mobile application. Starting with certain basic functionalities - particularly for a travel companion - such as notifications...

On 13 September, Advito, BCD Travel's consulting subsidiary, received the Ecomobility Award organised by the SNCF in the Business Agency category. A well-deserved award, since Advito has developed a specific tool to help companies reduce their carbon emissions in business travel. "The aim is to help customers travel more efficiently", says David...

A few days after organising a round table on opening up rail travel to competition, and on the eve of a major event in the business travel sector, IFTM Top Resa, Trainline is sending out a strong signal to the business travel industry. The booking platform has teamed up with Havas Voyages to make life easier for business travellers when...

Presented in mid-summer by American Express GBT, the solution for managing unforeseen events during business trips has been enhanced with functions tailored to the French domestic market. While the solution, known as Proactive Traveler Care (PTC), is primarily designed to deal with air travel disruptions by recommending alternative flights, it now includes the means to...

In mid-spring, CDS Groupe announced the acquisition of Rydoo's travel business. What were the reasons for this takeover? Ziad Minkara - When Rydoo Travel & Expense decided to separate itself from its travel business in order to remain focused on expense, we entered into discussions, convinced as we were that...

While some have got out their temporary summer gear, business travel professionals are drawing out their calculators. And the least we can say is that the calculations are not good! Or at least the results, and their impact on travel budgets. A few days ago, Travelperk put a figure on inflation...

Just over a year after the announcement of its takeover by American Express GBT in spring 2021, the integration of Egencia has resulted in new developments for the TMC's 9,000 or so customers. They will now have access to the Meetings & Events (M&E) and Global Business Consulting (GBC) services, as announced on Tuesday by Egencia....

It will have cost CWT no less than 100 million dollars to modernise its travel management platform, myCWT. This major investment has resulted in a number of new features that are particularly eagerly awaited by French business travellers. Starting with the booking of train tickets or hire cars, two fundamental needs...

Automating responses to the simplest, most common requests in order to free up human time for more complex enquiries: this has been one of the main challenges facing business travel agencies for several years now. Like other players in the market, American Express GBT is now banking on a virtual assistant...

Regularly cited as a priority by companies in the field of business travel, the issue of business travellers' well-being is more topical than ever. A study by BCD Travel, carried out in February and March this year, provides some insights into the current situation of business travellers, the measures taken by companies to improve...

After several difficult months, CWT is getting its head back in the game and preparing for the future. A future that will now be based on a new remuneration model, with CWT announcing on 31 May that it is switching to a subscription system. CWT is promising its customers "simple and transparent pricing and billing", thanks to "a single point of contact for...

Although the well-being of business travellers has been identified as a crucial issue for a number of years now, all too often it remains wishful thinking within companies. Not least because there is a lack of tools and data to truly assess the problem and put in place the necessary safeguards. But the post-pandemic period could well amplify the problem...