CONNECTED TRAVELLER

Delta Air Lines recently announced that it was exploring the possibility of using artificial intelligence (AI) to set individual airfares for each passenger.

CWT is expanding its AI catalogue with TIM, a tool that simplifies data analysis within Analytics, for optimised exchanges with the travel manager.

A partnership with SkyLink is enabling BCD Travel to recruit an AI-based travel assistant, integrated with collaborative tools such as Microsoft Teams or Slack.

The Minor Hotels group is bringing together its B2B offering under a single platform, Minor Pro, giving access to all its 560 hotels worldwide, including those under the NH, Anantara, Avani and Tivoli brands.

Amadeus is investing in the artificial intelligence start-up Acai Travel. It is also integrating a new function to measure CO2 emissions in the air transport sector, provided by IATA.

American Airlines is to give its mobile application a facelift. The new version will be of particular benefit to members of the AAdvantage frequent flyer programme.

In a few months' time, business travellers will be able to access Wi-Fi free of charge on board American Airlines aircraft.

Two virtual agents powered by a generative artificial intelligence system are currently being tested at Lyon airport. Their mission: to inform travellers.

Amtrak is giving its mobile application a facelift, with the addition of features that passengers have been waiting for.

Following in the footsteps of Air France and WestJet, SAS is also opting for Starlink technology to connect passengers to in-flight Wi-Fi.

Abuses of the duty-free shopping system are forcing the Japanese authorities to change the rules governing duty-free shopping in the country. The new rules are due to come into force at the beginning of 2026...

Wednesday's Galaxy Unpacked 2025 keynote confirmed Samsung's increasing focus on AI, which will boost the capabilities of future Galaxy S25, S25+ and S25 Ultra models. 

Sergio Colella, President Europe of SITA, a global provider of information technology to the air transport industry, talks about the exceptional growth prospects for air transport. And that his company will be helping to improve the passenger experience for airlines and airports alike.

United is now offering the new Apple Share Item Location feature for the AirTag service in its mobile application. This enables the location of baggage to be tracked, particularly in the event of loss...

Since the end of November, Air France has been working with the French start-up Kolet to offer telephone connectivity in over 190 countries at preferential rates using an eSIM.

The International Air Transport Association IATA has published the results of its worldwide passenger survey for 2024. The survey shows that travellers continue to prefer convenience and speed, thanks in particular to technology - including biometrics...

ETAs (Electronic Travel Authorizations) are becoming the new standard for travel. Australia was the first to introduce this formality, followed by the United States, Canada, Singapore and soon the United Kingdom for Europeans. The EU is in the running, but is encountering difficulties.

The France Tourisme Tech programme, designed to nurture the future champions of travel tech, is launching its second edition with 10 start-ups selected, including two players in the business travel sector, Naboo and Fairjungle.

Tesla has unveiled two electric vehicle pilot projects, Cybercab and Robovan, designed to take autonomous mobility for individual and group travel to a new level.

Air France has teamed up with Starlink to introduce free, very high-speed Wi-Fi on all its aircraft. The airline is promising a major upgrade, if not a revolution, in connectivity.