Swiss collects passenger baggage at Zurich airport

After a successful trial phase of its baggage collection service at Geneva airport, Swiss is extending its partnership with AirPortr to Zurich airport. The airline is now offering baggage collection services throughout Switzerland, for both departures and arrivals.
Swiss has extended its baggage handling services to Zurich airport and all of Switzerland (Photo: Swiss)

The company Swiss extends its partnership with AirPortr at Zurich airport and to any destination in Switzerland. This baggage service had already been offered to customers departing from Geneva airport since last October.

Travellers arriving at or departing from Zurich airport can now take advantage of the following services "smart baggage" from AirPortr to collect their luggage and check it in on the outward journey. The service is also available for delivery to your home or hotel on your return.. The service can be booked on the Swiss website.

All formalities handled by AirPortr

For Randel Darby, CEO of AirPortr Technologies, "the extension of AirPortr's offering at Zurich airport is a fantastic step forward. We expect demand from Swiss consumers to continue to grow strongly, as intermodal baggage-free travel to and from the airport is easier than ever".

By selecting the AirPortr, Passengers can leave their baggage at their home or hotel up to 23 hours before departure.. Passengers simply need to check in online. The boarding pass is checked when the baggage is collected.

These are sealed to ensure safe transport to the airport where they undergo the usual security checks. At their destination, passengers collect their baggage in the usual way.

Encouraging sustainable mobility

On the return journey passengers complete a simple customs declaration online. This allows AirPortr to clear baggage through customs before delivery. Customers are kept informed by e-mail and SMS at every stage of the process. They can track their baggage at any time using the AirPortr web application, and receive digital copies of the airline's baggage receipts.

The AirPortr service allows travellers to promote public transport as they travel without luggage. At the airport, they also save time by going straight through security.. On their return to Zurich, they can go directly to their final destination.

A recent study by AirPortr showed that around 66 % of AirPortr users switched from private car use to public transport.. The price of the AirPortr service depends on the pick-up and delivery location. It varies from CHF 39 for two bags in Zurich and Geneva to CHF 69 in areas further from the airport.

Pre-order meal option from 1 June

And since 1 June, Swiss offers Business Class passengers the opportunity to choose the dish of their choice free of charge online before departure. In addition to the main dishes in the Swiss Taste of Switzerland culinary programme, four extra dishes will be served on long-haul flights. Orders can be placed until 36 hours before departure and is available at from Geneva and Zurich.