loyalty programmes

This is the underlying trend in frequent flyer programmes. Airlines now only reward passengers who pay the highest fares. And Air Canada is no exception to the rule. As of 1ᵉʳ January 2026, Aeroplan points will no longer be awarded according to distance travelled...

While Accor plays on its strong partnerships with the world of football or tennis and its ALL loyalty programme with a Roland-Garros suite or rooms in honour of PSG, Hilton is doing the same with Formula 1. The American group has been a partner of the McLaren team for 20 years now, and is celebrating this anniversary...

Business travellers who frequently fly from France to Brazil's major cities will be able to take advantage of a closer partnership between the Accor group and Azul, the country's largest airline with 200 aircraft and 900 daily connections to more than 150 domestic destinations. While their frequent flyer programmes have been linked since 2019...

The new version of the American Airlines mobile application is due to be rolled out from the end of May. Unsurprisingly, the airline's mobile showcase aims to be more personalised and intuitive than ever. And as the carrier had already shown a few days earlier by offering free wi-fi to members of the...

Small Luxury Hotels of the World (SLH) passed the 600-hotel mark at the end of last year. To go even further, would you now like to reach the 800 or even 1,000 hotel mark? What would be the right size for your group? Richard Hyde - That's a question we always struggle to answer...

Since 1 April 2025, the 6.5 million members of the loyalty programme have been automatically integrated into Club Iberia Plus. More than just a name change, the programme also applies new rules. The biggest change has been in the way points are awarded. From now on, the Elite points required to upgrade from Club Iberia Plus status to Club Iberia Plus status will be...

Once again, connectivity goes hand in hand with loyalty. American Airlines is also embracing the trend of "monetising" Wi-Fi access in exchange for membership of the airline's AAdvantage frequent flyer programme. This free Internet access will come into effect in January 2026. It will apply to all devices with...

We know that Ryanair's very low fares are more than made up for by all the ancillary services, dearly sold to passengers. A passenger who buys a ticket for €35 one way, for example, could end up paying up to €100 more depending on the options or a...

VorZUG (pronounced phonetically "fortsoug") is a play on words for anyone wondering about such a name: it means both "to put the train ahead" and "to give preference". In any case, the new programme of the Austrian Federal Railways aims to promote rail travel. The...

Accor and Emirates are extending their partnership with the possibility for their loyal travellers to exchange their miles or points between the ALL and Emirates Skywards programmes. Until now, this conversion was only one-way and reserved, since 2015, for members of what was then called Le Club AccorHotels before evolving and becoming ALL in...

With Stéphane Jaladis An experiment that should continue over time. To celebrate a 30-year partnership, Air France and SNCF Voyageurs are offering Flying Blue members the chance to convert their miles into vouchers that can be used on the TGV INOUI network. Created in 1995, the "Train+Air" combined transport service (formerly TGV...

With the aim of improving the airport experience for its passengers, SkyTeam is making a number of changes to the lounge access policy for its Elite Plus, First Class and Business Class customers, with effect from 1 April 2025. The most important change for the better is the access offered to Elite Plus customers to the lounges of certain airlines during the flight...

In-flight connectivity has become a key feature in attracting and retaining business customers, and is now a standard feature on all major airlines. So much so that the differentiating criterion is no longer "wi-fi or not wi-fi?", but rather "what speed, on what flights, in what cabins, and at what price? A series of...

"We write on the walls the strength of our dreams". The Accor Group's Handwritten Collection seems to have made Demis Roussos' words its own by affixing its logo in handwritten letters to the Accor Arena. To coincide with the Taratata concert celebrating the 40th anniversary of the former POPB, the top-of-the-range...

To be the guardians of the stadium for an evening; the only occupants, or almost the only occupants, of a Parc des Princes suddenly empty after vibrating to the songs of the PSG supporters. Then to wake up in a stadium in the simple beauty that has just been woken from its slumber, this brutalist nudity designed by the architect Roger Taillibert in the...

This is often a headache for business travellers who are premium members of an airline frequent flyer programme. All it takes is for the airline to change alliance for the benefits within that alliance to disappear. This time, Star Alliance has decided to anticipate the disappearance of premium members of SAS Scandinavian's frequent flyer programme...

With one eye on their computer and the other on a Léon Marchand race, some fifty coworkers rhymed Wojo with the Olympic Games at Club France on 30 July. Others will be doing the same on 31 July, 8 August and 29 August, for the Paralympic Games. After the...

The news was particularly eagerly awaited by business travellers on the WestJet network: before the end of the year, the Canadian airline will be offering free in-flight WiFi. However, this is subject to joining the carrier's frequent flyer programme, along the lines of other airlines. This connectivity will be made possible by a partnership signed with Telus, the...

The Accor group has been involved with the Organising Committee since Paris first bid to host the Olympic Games, and became an official partner of the event in 2021, before being upgraded to Premium status in 2023. The Accor group is at the heart of Olympic Games hospitality. Firstly, because it is responsible for ensuring the comfort of the athletes taking part in the...

Since 16 July, members of the Flying Blue frequent flyer programme have been able to earn Miles when travelling by VTC in France and the Netherlands. The Air France-KLM group has signed a strategic agreement with Uber, making the world's largest platform its exclusive VTC partner. A partnership...