SNCF: the ombudsman awaits passengers on the web
The SNCF ombudsman can now be contacted on the Internet, to offer passengers simplified and faster handling of their complaints.
Rising figures but cautious optimism for IATA
Air Canada narrowly avoids strike action
Air Canada passengers can finally travel with peace of mind this week: the strike notice has been lifted by the Canadian union CUPE, allowing the airline to continue operations.
American Airlines downsizes in Brussels
Strike threatened at Air Canada
Air Canada flights are likely to be disrupted tonight as a result of a strike notice issued by cabin crew. Nearly 7,000 staff are affected by the strike, which is expected to cause delays and cancellations.
Hotel.info extends its mobile offering
Two new Marseille routes for business travellers
Twin Jet is to launch two new routes from Marseille for business travellers. The airports of Toulouse and Pau will soon be served by this carrier geared towards business customers.
Expedia hotels lands on the mobile of frequent travellers
The new application developed by Expedia is available on Apple and Android: Expedia Hotels allows business travellers to choose the establishment best suited to their needs, location and budget.
The business trip of the future unveiled at Heathrow
Virgin America joins American Express for frequent travellers
Express checks soon available to frequent travellers
This autumn, the United States will be launching a test phase for accelerated airport checks for certain passengers considered to be reliable. This measure should make it easier for frequent travellers across the Atlantic.
Opening up the railways doesn't scare off frequent travellers
Air France chooses the middle way
On Friday, Air France-KLM announced an order for long-haul aircraft to renew its fleet. Faced with pressure to choose Airbus over its American rival, the carrier has opted for balance, launching a firm order for 50 aircraft: 25 Airbus and 25 Boeing.
Qantas passengers threatened by strike action
Japan Airlines passengers connected to wifi
Digital tablets: Qantas' turn
EasyJet takes to the digital tablet
Vueling targets business travellers in Lille
British Airways flies high to Moscow
Services - Concierge services on the rise
Whether they work as a key member of staff in a luxury hotel or for a private company, concierges are there to make their clients' day-to-day lives easier. Whether they are private individuals or companies.































